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RECEPTIONIST - Office of the Provincial Advocate for Children and Youth - Toronto, ON

Organization:

Office of the Provincial Advocate for Children and Youth

Division:

Provincial Advocate for Children & Youth

City:

Toronto

Job Term:

1 Temporary Maternity Leave

Job Code:

PA/09 - Provincial Advocate for Children and Youth

Salary:

$43,101.00 - $52,428.00 Per Year

Understanding the job ad - definitions

Posting Status:

Open

Job ID:

114077

Experienced Receptionist Required for 12 month contract.
PLEASE NOTE THIS IS AN AMAPCEO POSITION

What can I expect to do in this role?

The Office of the Provincial Advocate for Children and Youth, is seeking an experienced professional and skilled individual to provide reception services to the Investigations Unit. The position will provide excellent customer service by responding, researching and/or redirecting telephone and email queries from the public, government and interest groups. Using their strong organizational skills, this person will log and import the information received from investigations to the Office's database, while maintaining office filing. They will be responsible for greeting invited guests, booking meeting rooms and fulfilling case file requests.

How do I qualify?

Qualifications:

• Knowledge of office practices and procedures and clerical functions to provide reception and clerical support services to the Office;
• Experience in customer service with strong oral and written communication skills to answer public inquiries;
• Superior interpersonal skills to work collaboratively with internal and external stakeholders;
• Strong organizational, planning and problem solving skills;
• Demonstrate good judgement and discretion when dealing with difficult individuals;
• Proficient knowledge of MS Office using Microsoft Word, Excel, Outlook and Access and knowledge of Casemap would be an asset;
• Knowledge of office equipment such as photocopiers, fax machine, TTY device, multi-line telephone, and printers;
• French would be an asset.

How to Apply:

Please submit your resume with a covering letter, quoting file PA-2017-17 to be received no later than November 22, 2017 at 5 pm to the Office of the Provincial Advocate for Children and Youth, 401 Bay Street, Suite 2200, Toronto, Ontario M7A 0A6, e-mail at jobs@provincialadvocate.on.ca, or fax to 416-325-5681. Resumes must be submitted as attachments only and must be in MS Word (.doc), PDF (.pdf) or Rich Text (.rtf) format.

Accommodation:

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by the Advocate's Office throughout the selection and/or assessment process to applicants with disabilities.

The Advocate's Office is committed to building an organization that reflects the diversity of the province. We encourage applications from individuals who represent a diversity of backgrounds, cultures, and communities.

While we appreciate your interest in obtaining employment with the Office of the Provincial Advocate for Children and Youth, only those selected for an interview will be contacted.

Additional Information:

Address:

• 1 Temporary, duration up to 12 months, 401 Bay St, Toronto, Toronto Region, Enhanced - Vulnerable Services Sector Screening Requirement

Compensation Group:

Excluded

Understanding the job ad - definitions

Schedule:

Category:

Administrative and Support Services

Posted on:

Wednesday, November 8, 2017

Note:

• In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
  
  You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.

How to apply:

1. You must submit your application using only one of the methods identified below.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Be sure to quote the Job ID number for this position.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

Send application to: 
PA 2017-17
401 Bay Street, Suite 2200
Toronto, Ontario M7A 0A6
Fax: 416-325-5681
jobs@provincialadvocate.on.ca

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