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Program Support Assistant - Department of Veterans Affairs - East Orange, NJ

• Summary

  
  

  OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

  As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  For more information on the Department of Veterans Affairs, go to http://ift.tt/RuzGum

  VA encourages persons with disabilities to apply.

  For more information on the “Who may apply” eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
  

  
  Learn more about this agency

  Responsibilities

  
  

  The incumbent serves as the Program Support Assistant in support of the Caregiver Support Program Coordinators and other assigned program staff. He/she supports all administrative functions for the Caregiver Support Program . The PSA works with sensitive veteran and family personal information to perform his/her roles on a daily basis and coordinates with professional staff working on cases. Assists with and helps coordinate the establi shment of the program eligibility/enrollment of new Veterans/Caregivers, works productively and collaboratively with VA Eligibility, Travel, VA Budget, non-VA Care Service Coordination and other departments throughout the New Jersey VA Healthcare System. He/she maintains Caregiver Support Program database, assists in maintaining available recourses and makes recommendations regarding needs and distribution of resources . Maintains and t racks Program census, assists in the preparation of all Program reports; assists in tracking internal reviews, Action Items, quality measures, and the efficiency of the Caregiver Support Program. In the absence of the Program Support Coordinators, the Program Support Assistant serves as the point of contact for the Caregiver Support Program and provides vital administrative program information to Caregivers/Veterans, VA approved Providers and VA Staff.

  Work Schedule:   Monday to Friday, 8:00 am to 4:30 pm
  Position Description Title/PD#:    Program Support Assistant/PD# 8630-0   

    

  Travel Required

  Not required

  Supervisory status

  No

  Who May Apply

  This job is open to…

  Open to current, permanent VISN2 employees Questions? This job is open to 1 group.

• Job family (Series)

  0303 Miscellaneous Clerk And Assistant
• Help

  Requirements

  Conditions of Employment

  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Time in grade requirements must be met.

  
  Physical Requirements:  The work requires no special physical demands. It may involve some walking, standing, bending, or carrying of light items.
  Time-in-grade: Applicants who have held a GS non-temporary, competitive appointment any time in the past 52 weeks must have held it at the GS-03 level. 
  
  

  Qualifications

  To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
  Specialized Experience:  Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-04) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  •Performing administrative tasks
  •Providing secretarial support
  •Preparing correspondence
  •Greeting customers and providing them with requested information
  OR
  4 years of education above high school.
  NOTE:  A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  Preferred Experience:  Ability to type at least 40 WPM and a good understanding of Microsoft Suite, especially Word and Excel.
  Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps,AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.  

  Education

  
  Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.  You can verify your education here: http://ift.tt/1bgzbPg.   If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Apply

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