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Assistant Product Manager - Canada Post - Toronto, ON
Job Details:Job Requisition Id: 7901
Business Function: Digital
Primary City: Toronto
Other Location(s):
Province: Ontario (CA-ON)
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: CPMGA01
Number of Vacancies 1
Job Closing Date (dd/mm/yyyy): 04/04/2018
JOB DESCRIPTION
As the successful candidate, you will assist in managing digital products and services for consumers and commercial customers, as well as develop and manage approved product modifications, product development, and user experience/interface changes. This entails developing specific business and functional requirements for the change and managing to required operating budgets. Your knowledge and experience with the Agile development process, Scrum framework and practices will be an asset to you in this role.
You will engage and work with other corporate functions (e.g., operating and financial systems, customer support, sales and communications support programs) to ensure overall corporate capacity to introduce product upgrades or user interface upgrades, and work with the technology support organization(s) to ensure speedy time to market.
The Assistant Product Manager, Digital Products participates in managing digital products, solutions, and services to ensure that each generates maximum financial contribution while satisfying market needs and the Corporation's service mandate.
JOB RESPONSIBILITIES
Below are the main job requirements and responsibilities for the Assistant Product Manager, Digital Products.
- Participates in the planning, development, and monitoring of the Corporation's digital products, solutions modifications, new product/solutions development, and pricing strategies to achieve corporate targets for revenue, volume, market share, cost containment and reduction, and net financial contribution for products, solutions and services. Recommends required corrective actions to be initiated by the responsible corporate functions as required.
- Identifies current and future market opportunities and threats and prepares assessments of forecasted impacts on the Corporation's market, service and financial goals for products, solutions, and services.
- Assesses proposed initiatives and plans of all corporate functions and the Divisions to determine their acceptability and impact regarding the Corporation's product/solutions strategies, plans and objectives.
- Prepares detailed multi-functional Corporate Product/Solutions Operating Plans and operating budgets which translate approved strategies and objectives for products, solutions, and services into the specific functional activities necessary to develop and implement the operating system, procedures and infrastructures to implement all aspects of the plan.
- Assists, and monitors, with the implementation of the multi-functional plans to ensure that new products, solutions, and services are carefully launched and revenue targets achieved.
- Develops and recommends sales contract pricing proposals for products, solutions, and services and supports Sales and Customer Service staff in the concluding of approved agreements with customers.
- Participates in the development of market share, revenue and volume, cost containment and reduction, customer mail preparation and net financial contribution targets for products and services for the setting of Corporate goals and the development of the Corporate Operating Plan.
- Evaluate the market, service and financial performance of products, solutions and services against corporate goals and prepares assessments of variances form corporate goals.
- Meets with major customers and national customer associations to gain customer feedback regarding the need for product/solution improvements and/or the impact of possible changes to product/solutions and pricing.
QUALIFICATIONS
Education
- Completed post-secondary, preferably in a related field such as Marketing, Business Administration, Commerce, Business Analytics.
Experience
- 2 to 3 years of relevant experience in digital product management and development.
- Project management and planning experience as well as the ability to condense detailed information into executive summaries.
Other Candidate Requirements
- In-depth knowledge of Agile process and principles, the Scrum process framework and best practices and evolving trends related to both.
- Proficient computer skills and competent with Microsoft Office programs, including strong PowerPoint skills (power-user).
- Strong communication, analytical, customer service and presentation skills.
- Strong technical acumen and understanding of the online space and web tools.
- Ability to work on multiple mini projects and work with up to 12 different types of products.
- Ability to prioritize and manage workload and meet critical project milestones and deadlines.
- An appetite for technology and desire to maintain current knowledge of evolving best practices and global mobile product trends.
- One or more years of experience in a unionized environment an asset.
- Knowledge of postal convention, regulations and agreements an asset.
- Excellent understanding of marketing and customer data, targeting and campaign measurement.
Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.
Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
Accommodation
If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.
Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Our Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.
Apply
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