Correspondence Specialist - Department of Housing And Urban Development - Washington DC, DC

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Correspondence Specialist - Department of Housing And Urban Development - Washington DC, DC

Summary

About the Agency

If you do not meet any of the categories listed above, you may wish to apply under announcement 17-HUD-712-P, which is open for any U.S. citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply.

The Office of Housing provides vital public services through its nationally administered programs. It oversees the Federal Housing Administration (FHA), the largest mortgage insurer in the world, and regulates important parts of the housing industry. The Office of Housing also helps ensure consumers can access housing counseling and provides affordable rental housing through its Multifamily housing program. The Office of Housing is committed to helping all Americans obtain safe, decent affordable housing.

The Office of Housing Operations supports the infrastructure for the Office of Housing. Housing Operations provides resources and services that are essential for Housing's program offices to meet the goals, objectives, and mission of the Federal Housing Administration (FHA). Housing Operations also acts as the principal advisor to the Assistant Secretary for Housing-Federal Housing Commissioner and the General Deputy Assistant Secretary for Housing-Deputy Federal Housing Commissioner, taking a leadership role on various Housing matters.

Duties


As a Correspondence Specialist, you will:

- Manage, review and edit responses consistent with HUD’s style guide and other Departmental standards for correspondence and FOIA for the Office of Housing
- Research, draft, and/or edit general responses for overdue correspondence within the Office of Housing. Analyzes incoming letters to determine the nature and complexity of the request and response.
- Ensure that Office of Housing responses to FOIAs are timely, complete and in accordance with FOIA and Departmental policies, regulations, and procedures.
- Update Correspondence Unit operating procedures and the Office of Housing Correspondence Desk Guide to ensure accurate, timely, and accessible process, content, and access information to all customers, and make recommendations for updates to procedures, as necessary.

Supervisory Status

No

Promotion Potential

09

Travel Required

  • Not Required

Who May Apply

This job is open to…

U.S. citizens or U.S. Nationals who are:
1. Status Eligibles, VEOA eligibles, CTAP/ICTAP eligibles, eligible for special hiring authorities (e.g., the Schedule A appointment for persons with disabilities, or covered by an Interchange Agreement), or VRA eligible; OR
2. HUD employees currently serving on a Veterans' Recruitment Appointment (VRA).
Questions? This job is open to 4 groups.


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