Customer Care Associates - Telebanking (Montego Bay) - Conduent Jamaica Hello friend AMERICAN WORKERS LOOKING FOR JOBS, In the article you read this time with the title Customer Care Associates - Telebanking (Montego Bay) - Conduent Jamaica, we have prepared this article well for you to read and take information in it. hopefully the contents of the post Article bank, Article contracting, Article health, Article lecturer, Article manufacturing, Article marketing, Article property, Article public, Article teachers, Article telecommunications,what we write can you understand. okay, happy reading.

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Customer Care Associates - Telebanking (Montego Bay) - Conduent Jamaica

DESCRIPTION

OPEN HOUSE TUESDAYS AND THURSDAYS FROM 10 AM TO 12 NOON 

BARNETT TECH PARK -OFF FAIRFIELD MAIN ROAD

WE ARE  LOOKING FOR TELE-BANKING CUSTOMER SERVICE REPRESENTATIVES, APPLY TODAY AND  EARN UP TO $1,000,000.00 PER YEAR!!

IMMEDIATE VACANCIES are available

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation,analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com

Our employees enjoy:
Compensation package inclusive of base plus incentive and shift differential for some shifts

• Convenient onsite clinic, 7-days per week providing affordable healthcare access
• Free shuttle service
• Health Insurance Benefits
• Company paid Life Insurance coverage
• Free internet access
• Flexible shifts
• Career and Employee Development –Grow your career and earn possible promotions to Leadership positions and Operational roles in Information Technology, Human Resources, Accounts
• Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology
• Twice-monthly Business Day (on-site financial company visits, providing service and convenience to employees)
• Active Sports Programs with vibrant  interdepartmental and business house competitions in basketball

Customer Care Associates perform the following duties:

• Gathers information, researches/resolves inquiries and logs customer calls
• Communicates appropriate options for resolution in a timely manner
• Informs customers about services available and assesses customer needs
• Provides functional guidance, training and assistance to lower level staff
• Provides assistance, training and troubleshooting support to lower level staff
• Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems
• Prepares standard reports to track workload, response time and quality of input

Ideal Candidates should possess the following skills/experience:

• Four (4) or more CXC subjects including English Language and Mathematics or Principles of Accounts
• Flexibility to work any  8 hour shift  between 10:00 a.m. to midnight  including weekends and holidays
• Basic computer and internet knowledge and be able to type 25 wpm
• Excellent customer service and communication skills (verbal & written)
• Excellent listening skills
• Excellent time management and prioritization skills
• Adaptable; able to manage change while maintaining a positive attitude
• Strong attention to details

 *** Applicants must be at least 18 years of age, present valid Photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications, Birth Certificate, 3 Professional/Character References (Name and Contact Numbers). Applicants must have a clean Police record (company-paid) and may be subject to drug screen***

APPLY TODAY!! NEW INCREASED BASE PAY!

Location: 12m-18m Southern Cross Blvd.,

                 Montego Freeport, Montego Bay,

                 Jamaica

Email applications to: conduentjobsja@conduent.com



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