Now Hiring for May: Customer Service Agents (Montego Bay, Jamaica) - COLLECTIVE SOLUTION BPO LIMITED Hello friend AMERICAN WORKERS LOOKING FOR JOBS, In the article you read this time with the title Now Hiring for May: Customer Service Agents (Montego Bay, Jamaica) - COLLECTIVE SOLUTION BPO LIMITED, we have prepared this article well for you to read and take information in it. hopefully the contents of the post Article bank, Article contracting, Article health, Article lecturer, Article manufacturing, Article marketing, Article property, Article public, Article teachers, Article telecommunications,what we write can you understand. okay, happy reading.

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Now Hiring for May: Customer Service Agents (Montego Bay, Jamaica) - COLLECTIVE SOLUTION BPO LIMITED

COLLECTIVE SOLUTION BPO LIMITED

Data Bldg. #4, BPIAJ, Contact Center Incubator, 

One Mangrove Way, Montego Bay

DESCRIPTION

Come join the Collective Solution team currently located in Montego Bay, Jamaica (relocating to Sandy Bay, Hanover soon)! We are seeking excellent Customer Service Agents. Apply now! 

Responsibilities:

• Ability to navigate through multiple computer applications with speed and accuracy
• Ability to work simultaneously with multiple customers to resolve their issues
• Maintaining high level world-class customer service/professionalism to a wide range of customers
• Gathers information, researches/resolves inquiries and logs customer calls
• Communicates appropriate options for resolution in a timely manner 
• Ability to display empathy and personalization with each customer interaction
• Ability to multitask - typical tasks involve account research, functions on screen and remaining engaged with customers
• Strong ability to use technology

Competencies and Skills:

• Minimum 3 CXC / GCE subjects including English Language
• Flexibility to work any shift within a 24 hour period including weekends and holidays
• Basic computer and internet knowledge and ability to type minimum 30 WPM
• Excellent customer service and communication skills (verbal & written)
• Excellent listening skills and strong attention to detail 
• Excellent time management and prioritization skills
• Adaptable and able to manage change while maintaining a positive attitude

APPLY HERE

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