Entry Specialist - Department of Homeland Security - San Francisco, CA

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Entry Specialist - Department of Homeland Security - San Francisco, CA

Summary

Who May Apply:
Organizational Location: This position is located within U.S. Customs and Border Protection, Office of Field Operations, Center of Excellence and Expertise. The selections will be made and oversight of these positions will be maintained by the Field Office, but the physical locations of the positions will remain in the duty location chosen.

Field Office Center:
Atlanta- Consumer Products & Mass Merchandising (CPMM)
Buffalo- Industrial & Manufacturing Materials (IMM)
Chicago- Base metals (BM)
Detroit- Automotive & Aerospace (AA)
Houston- Petroleum, Natural Gas & Minerals (PNGM)
Laredo- Machinery (MACH)
Los Angeles- Electronics (ELEC)
Miami- Agriculture & Prepared Products (APP)
New York- Pharmaceuticals, Health & Chemicals (PHC)
San Francisco- Apparel, Footwear & Textiles (AFT)

Please note:
Due to multiple vacancies per duty location; you may be contacted by selecting officials from different Centers of Excellence and Expertise locations.

It is recommended that you apply as soon as possible in order receive consideration as this announcement will close on May 11, 2018 at 11:59 pm ET or on the day we receive 250 applicants (whichever comes first).

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.
Learn more about this agency

Responsibilities

Joining the Customs and Border Protection Office of Field Operations will allow you to use your technical and administrative expertise to provide advice on the use of automated systems related to the entry process. This position starts at a salary of $33,394 (GS-05, Step 1) to $53,773 (GS-07, Step 10) with promotion potential to $79,586 (GS-11, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security by contributing to the process of entering merchandise into the United States.

In this Entry Specialist position, you will become a key member of a team of Homeland Security professionals responsible for a wide range of admissibility and control requirements. Typical work assignments include:
  • Providing customer service to Customs brokers, importers and carriers by responding to processing questions related to importation of merchandise.
  • Resolving discrepancies in the Automated Commercial System (ACS) or Automated Commercial Environment (ACE) for entry processing to prevent liquidation, suspension, closure or other action.
  • Providing advice on various filer based transactions and collecting and depositing revenue for imported merchandise.
  • Managing the entire ACS/ACE protest and claims module to ensure accountability, accurate tracking, and proper disposition.
  • Analyzing a variety of ACS/ACE reports to ensure filer integrity and compliance with laws, rules and regulations.

Travel Required

Occasional travel - You may be expected to travel for this position.

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for the last three years (additional details below)
  • You may be required to pass a background investigation and/or polygraph
  • You may be required to pass initial and random drug testing

Qualifications

GS-5: You qualify at the GS-5 level if you possess three (3) years of progressively responsible experience that demonstrated the ability to interpret and correctly apply laws, rules, and regulations; and deal effectively with others to secure their cooperation in complying with requirements. Such experience may have been gained in administrative, professional, technical, investigative, or other responsible work. Experience in substantive and relevant secretarial, clerical, or other responsible work may be qualifying as long as it provided evidence of the skills necessary to perform the duties of the position to be filled. Experience of a general clerical nature (typing, filing, routine procedural processing, maintaining records, or other non specialized tasks) is not creditable.

GS-7: You qualify at the GS-7 level if you possess one (1) year of specialized experience to include working with and observing a higher graded entry specialist in the processing of entries; examining assigned entry forms, invoices, entry permits, and other forms; applying conversion tables of foreign weights and measures and verifying the conversion of foreign currency to United States currency as submitted on the assigned entry; and searching for and assembling pertinent information from office files and records.

OR

Education Substitution


GS-5: You may substitute the successful completion of a Bachelor's degree or a full 4-year course of study in any field leading to a Bachelor's degree for the experience required at the GS-5 grade level. This education must have been obtained in an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours.

GS-7: You may substitute the successful completion of one year of fulltime graduate education for the experience required at the GS-7 level. This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours.

OR

GS-7: You may also substitute superior academic achievement for the experience required at the GS-7 level. You must have completed the requirements for a Bachelor's degree from an accredited college or university with a grade point average of 3.0 or higher on a 4.0 scale, or have a class standing in the upper third of a graduating class or major subdivision, or membership in a national scholastic honor society. Refer to www.cbp.gov for additional information.

OR

Combining Experience and Education: To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours in excess of the amount required for the next lower grade level, by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 05/11/2018.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link.

Residency: If you are not currently a CBP employee, you must meet one or more of the following primary residency criteria for at least three years prior to applying to this announcement:
  1. Resided in the United States or its protectorate or territories (excluding short trips abroad, such as vacations);
  2. Worked for the United States government as an employee overseas in a federal or military capacity; or
  3. Been a dependent of a United States federal or military employee serving overseas.
Exceptions may be granted if you provide complete state-side coverage information regarding participation in "Study Abroad" programs, overseas church missions, or state-side addresses of anyone who worked or studied with you overseas. You must provide information and related documentation at the time of application.

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal Government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found here. To be considered well qualified under CTAP/ICTAP, you must be placed in the Well-Qualified category for this position, as described above. In addition, you must submit the supporting documents listed in the "Required Documents" section of this announcement.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.



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