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RECEPTIONIST (Kingston, Jamaica) - Bureau of Standards Jamaica

BUREAU OF STANDARDS INVITES APPLICATIONS FOR THE POSITION OF

RECEPTIONIST

Job Summary:             

The Receptionist, as the first point of direct interaction (face-to-face) with clients, is responsible for the professional, courteous and efficient management of all visitors with a view to enhance the service experience and maintain a positive organizational image.

• Greet visitors and ascertain purpose of visit
• Provide general information where appropriate
• Maintain visitors’ log book
• Develop and maintain databases to enhance efficient monitoring of certification activities
• Assist with the development of the NCBJ’s annual objectives, work plan and budget
• Direct visitors to relevant section(s)
• Receive and record mail and other correspondences
• Maintain the ambiance of the Front Desk area
• Provide relief for the Telephone Operator
• Receive and dispatch messages in a timely manner

Knowledge, Skills and Abilities required:

• Excellent customer service principles & practices
• Good mediation and conflict resolution skills
• Good assessment skills of the work and functions of the Bureau
• Good human relations and interpersonal skills
• Good oral and written communication skills
• Excellent listening ability

Minimum Qualifications and Experience:

• Five C.X.C / G.C.E subjects including English at the General Proficiency level
• Computer literacy in Microsoft Office
• Training in Customer Service
• One (1) year experience in a similar position

Applications must be submitted no later than 19 January 2017 @ 4:00 pm by email to:

Executive Director

Bureau of Standards Jamaica

6 Winchester Road

Kingston 10

HRMD@bsj.org.jm

Please note that while we appreciate all applications, only shortlisted applicants will be contacted.

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