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Program Support Assistant - Department of Veterans Affairs - Greenville, NC

• Summary

  
  The Greenville VA Health Care Center (GVHCC) is located at 401 Moye Boulevard, Greenville, NC 27834. The GVHCC opened in January 2014.  It operates as a satellite facility of the Durham Veterans Affairs Medical Center.  The GVHCC houses primary care, specialty care, mental health, prosthetics, women's health, audiology, optometry, dental, pharmacy, radiology, laboratory services, procedures, and physical/occupational/rehabilitation therapy services.  The GVHCC serves 12,100 patients and has a rapidly growing patient base.  The GVHCC enjoys a growing partnership with East Carolina University (ECU).  Greenville is home to 27,500 students who attend ECU, which offers a wide range of cultural and sporting events, including musical concerts, theatrical and dance productions, travel films, and lectures. The Greenville Museum of Art displays local art, as well as rotating exhibitions.  The Magnolia Arts Center offers a theatrical outlet for both performers and audiences alike. Many restaurants offer live entertainment on weekends. Uptown Greenville is a non-profit revitalization project that promotes numerous events in the downtown district.  Pirate Fest is the region's signature community event designed to celebrate eastern North Carolina's rich pirate history. The festival draws an estimated 30,000 people and over 150 vendors for two days of live music, delicious and unique food, art sale, roaming pirates, and more!  Greenville is located 80 miles from the Crystal Coast Beaches, including Atlantic Beach, Emerald Isle, historic Beaufort, and Morehead City.  Greenville is within commuting distance of the waterfront towns of Washington and New Bern. Greenville is also located 80 miles east of the capital city, Raleigh.
  For more information on the Department of Veterans Affairs, go to http://ift.tt/1thj67q
  Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority.
  For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
  
  Learn more about this agency

  Responsibilities

  
  Work Schedule: Monday thru Friday 8:00 am to 4:30 pm
  Position Description Title/PD#:  Program Support Assistant (OA); PD# 6559
  This position is located in the Veterans Administration (VA) Veteran health Administration (VHA), Mid-Atlantic Healthcare Network (VISN 6), at the Greenville Health Care Center (HCC).  The incumbent of this position serves as a Program Support Assistant  for Medicine and Surgery Services where the incumbent provides administrative support for Residency and Student Programs in addition to assisting staff members with administrative, training activities, and program support.Performs work involving the collection compilation and/or tracking of data and statistical information in support of Medicine and Surgery Service Programs.  The incumbent has administrative/clerical responsibility for daily operations in Medicine and Surgery Services.  Serves as liaison and support for multiple program within the Services which includes Cardiology, Dermatology, Endocrinology, Gastroenterology/Hepatology, Hematology/Oncology, Neurology, Physical Medicine & Rehab, Pulmonary, Orthopedics, Podiatry, Urology and Obstetrics & Gynecology.  The incumbent assist in the reporting of data/statistical results or program and project studies for the services such as open encounters, missed opportunities, and no show rates.

  Travel Required

  Not required

  Supervisory status

  No

  Promotion Potential

  06

  Who May Apply

  This job is open to…

  Current employees of the Department of Veterans Affairs only. Questions? This job is open to 1 group.

• Job family (Series)

  0303 Miscellaneous Clerk And Assistant
• Help

  Requirements

  Conditions of Employment

  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must meet time-in-grade requirements.

  
  Physical Requirements: The work is sedentary. Typically the employee sits comfortably to do the work. There will be some walking; standing, bending, carrying of items, such as paper books and small parts. No special physical demands are required to perform the work.
  Veterans' Preference:  When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.
  
  Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form.  For more information, please review the information for disabled Veterans in the application checklist or visit http://ift.tt/1hTPxOl.
  
  

  Qualifications

  To qualify for this position, applicants must meet all requirements by the closing date of this announcement
  Time-in-grade:  Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
  Specialized Experience:
  Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization.  Examples of specialized experience would typically include, but are not limited to: reviewing documents for format, spelling, and grammatical errors; use of computer programs to create letters, memorandums, spreadsheets and databases; providing administrative support in a medical environment; and collecting and compiling data.
  There is no educational substitution for the GS-06 level.
  You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) based on your application for this position.
  KSA 1 – Knowledge of the practices and procedures involved in data collection techniques, validation, and review in order to assure compliance with reporting requirements and validity of the end product.
  KSA 2– Skill in the use of computer equipment with a wide variety of software such as Microsoft Word, Excel, and Power Point to input and retrieve data as required, produce letters, memorandums, and to prepare a variety of specific working documents and forms such as spreadsheet, database, word processing, desktop publishing, graphics and other similar products.
  
  KSA 3 - Skill in effective verbal and written communication with a variety of people from diverse backgrounds and different education levels.
  
  KSA 4 - Skill in conducting detailed analyses of complex functions and work processes
  
  If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.
  IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).

  Education

  
  Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.  You can verify your education here: http://ift.tt/1bgzbPg.   If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

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