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ADMINISTRATIVE SUPPORT ASSISTANT - Department of the Army - Fort Detrick, MD

• Summary

  There when you need us! Child & Youth Services (CYS) recognizes the challenges of our Soldiers and their Families. By offering quality programs for children, youth and students, CYS supports the Army Family Covenant (AFC) by reducing the conflict between mission readiness and parental responsibility. The Area of Consideration (AOC) for this vacancy announcement is Frederick and Silver Spring, MD. Military Spouse Preference (MSP) and Involuntarily-Separated Military Preference (ISMP)-eligible candidates are included in the AOC.
  
  This position is located at the USAG Fort Detrick, Child and Youth Services Main Office in Frederick, MD.
  Learn more about this agency

  Responsibilities

  
  

  • Oversees the administrative management of the reception area of a CYS Program.
  • Receives children, youth, parents, and other visitors in a courteous manner. Answers main telephone, ascertain nature of call and direct caller to appropriate staff takes a message or personally provides desired information. Provides customer service expected in a "First Choice" organization.
  • Utilizes Child and Youth Management System (CYMS) to oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes IAW higher headquarters and statutory requirements.
  • Utilizes an electronic cash register system and calculator to compute and record individual transactions for customers and to enter data into predefined categories for regulatory-signed statistical reports and tracking of income data as it pertains to the CYS program.
  • Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and travel orders for CYS personnel.
  • Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings and Daily Activity and other reports required for day-to-day operation. Refers to agency regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling.
  • Maintains records, files, statistical data, and suspense system. Initiates Civilian Personnel actions and helps track background clearance checks.
  • Assists in maintaining leave records, and time and attendance records. Prepares invoices, supply and equipment requests. Uses E-Mail to send and retrieve messages.
  • Understands and articulates policies relating to patron fees, waiting lists and program events. Coordinates vacancies and reservations for the hourly care program as required. Works cooperatively with Resource and Referral to track program vacancies and occupancy rates as required.
  • Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) are followed.
  • Monitors supplies and resources. Orders office supplies. Assists in facility key control.

  Travel Required

  Occasional travel - Occasional travel between Frederick and Silver Spring, MD

  Supervisory status

  No

  Who May Apply

  This job is open to…

  US Citizens and Non-Citizens Questions? This job is open to 1 group.

• Job family (Series)

  0303 Miscellaneous Clerk And Assistant
• Help

  Requirements

  Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A one-year probationary period may be required.

  Conditions of Employment:
  1. If selected, a completed and signed copy of our job application form (DA Form 3433) is required prior to entrance on duty. (Click here to view form or copy and paste this URL into your web browser: http://ift.tt/2oRNSly).
  
  2. All required background checks in accordance with AR 215-3, 2-13,to include Child and Youth National Agency Check with Inquiries (CNACI), and
  a health assessment are required. Successful completion of training requirements and demonstrated on the job competency is required. Travel to
  on and off post locations required.
  
  3. Immunizations may be required as a condition of employment for the health and safety of those in the facility as determined by medical authority.
  Already immune individuals (based on documented receipt of vaccine series or physician diagnosed illness), or those subject to religious
  exemption, or medical contraindication are exempt from this requirement.
  

  Qualifications

  • Progressively responsible administrative duties.
  • Skill in operating a manual or electric typewriter and current automation system and software (Microsoft Windows, Word, Power Point, Excel) required. Must be able to type 40 wpm.
  • Knowledge of grammar, spelling, capitalization and punctuation and composition techniques needed to accurately type a variety of material from written sources or voice recordings.
  • Possess the ability to communicate effectively orally and in writing.
  • HIGHLY PREFERRED: Knowledge of formats, forms, typing policies and common terminology of the program for which the work is to be performed.

  Apply

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