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Reservations Sales Specialists (Kingston, Jamaica) - Itel-BPO Solutions

ITEL-BPO SOLUTIONS

1 Pimento Way,Suite B201, 

Cazoumar Freezone, 

Montego Bay, Jamaica.

DESCRIPTION

Responsible for selling Hotels worldwide to prospective customers by answering incoming calls, utilizing excellent communication, persuasive sales ability and world class customer service. We are looking for persons to join our itelbpo smart Solutions Family at our Kingston location as Reservations Sales Specialists!

The Reservations Sales Specialist will be responsible for selling Hotels worldwide to prospective customers by answering incoming calls, utilizing excellent communication, persuasive sales ability and world class customer service, to consult with them in reaching customized solutions to their travel needs.

HOURS
This is a full-time, long-term position. Must be flexible for scheduling to include days, nights, holidays, and weekends. This position is most easily accessible for candidates in St. Andrew, Kingston and surrounding areas.

REQUIREMENTS

• Education: High school/GED BA/BS/Bachelor's Degree. Minimum 5 CSEC passes including grade 1 or 2 in English A
• Minimum 1+ years' work experience in a customer oriented and/or sales role and 6 months experience in the hospitality industry or in a role requiring you to work well with people, negotiate, overcome objections, and/or upsell/cross sell
• Excellent communication and active listening skills, including the ability to speak, read and write fluently in English
• Computer proficiency, including ability to easily navigate and toggle between multiple screens, talk and type at the same time, and troubleshoot basic computer issues
• Minimum typing speed of 20 to 30 wpm
• Must be 18 years and older
• Must possess a valid Jamaican ID (Passport, National ID or Driver’s License)

We offer the following to ensure an enjoyable work experience:

• Paid Training - Training will extend 6 weeks.
• Excellent training and supervisory support - to help you feel comfortable servicing our customers.
• Opportunity for advancement -75% of our leaders, managers, and operational personnel started their careers in an entry level position
• Competitive Salary
• Health and Life Insurance
• Lunch benefits
• Free transportation 
• Free Wi-Fi
• Beautiful location, cafeteria onsite, Chill room, friendly staff
• A fun environment! We respect our employees and strive to make our environment exciting and fun!

Ref: KIN - Reservations Sales Specialist

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