Telephone Operator (Kingston, Jamaica) - Ministry of Industry, Commerce, Agriculture & Fisheries

Telephone Operator (Kingston, Jamaica) - Ministry of Industry, Commerce, Agriculture & Fisheries Hello friend AMERICAN WORKERS LOOKING FOR JOBS, In the article you read this time with the title Telephone Operator (Kingston, Jamaica) - Ministry of Industry, Commerce, Agriculture & Fisheries, we have prepared this article well for you to read and take information in it. hopefully the contents of the post Article bank, Article contracting, Article health, Article lecturer, Article manufacturing, Article marketing, Article property, Article public, Article teachers, Article telecommunications,what we write can you understand. okay, happy reading.

Judul : Telephone Operator (Kingston, Jamaica) - Ministry of Industry, Commerce, Agriculture & Fisheries
link : Telephone Operator (Kingston, Jamaica) - Ministry of Industry, Commerce, Agriculture & Fisheries

Baca juga


Telephone Operator (Kingston, Jamaica) - Ministry of Industry, Commerce, Agriculture & Fisheries

Permanent Secretaries, Heads of Department and Chief Executive Officers are asked to invite applications from suitably qualified officers in their Ministries/Departments/Agencies to fill the post of Telephone Operator (OPS/TO 1) – (Vacant) in the Facilities and Property Management Branch
(St. Lucia Avenue), Ministry of Industry, Commerce, Agriculture and Fisheries, salary range $507,663 - $603,452 per annum and any allowance(s) attached to the post.
Job Purpose
Under the general direction of the Director, Office Management and Transportation, the Incumbent is responsible for operating a switchboard to route and receive calls and to disseminate information to callers to the Ministry.

Key Responsibilities
Management/Administrative:
  • Answers incoming calls, connecting callers to correct extensions and making calls to various Government Ministries, Agencies, Departments and Divisions d private offices for staff on request;
  • Promoting good public relations and delivering quality customer service;
  • Maintains and records all outgoing telephone call in a register;
  • Providing advice to callers on matters pertaining to the Ministry and connecting them to the officer(s) who can provide the information;
  • Maintains an Operator Register of all persons who assist the operator;
  • Confirms telephone bills for long distance calls made through the switch board;
  • Maintains an internal directory; makes private calls for staff on request;
  • Receives mail;
  • Dispatches mails to relevant persons.
Technical/Professional:
  • Makes announcement with the paging system when necessary;
  • Receives messages and informs those concerned;
  • In cases of emergency, ensures that the Permanent Secretary and Senior Managers are notified so that prompt decision can be made for evacuation;
  • Informs staff whenever they have surpassed allotted time on calls;
  • Keeps abreast of change/information within the Ministry, its Agencies/Departments in order to advise callers.

Required Skills/Competencies
  • Good oral and written communication skills
  • Excellent Customer Service skills
  • Excellent interpersonal skills
  • Confidentiality
  • Knowledge of the operations of a switchboard
  • Sound knowledge of the services provided by the Ministry
Minimum Required Qualification and Experience
  • Successfully completed four (4) subjects in CXC/GCE O’ Level inclusive of English Language;
  • Training in Telephone Techniques and Switchboard Operation;
  • Computer literate.
  • Special Conditions Associated with the Job
  • Sitting for long hours;
  • Talking for long hours.
Applications accompanied by résumés should be submitted no later than Monday, 1st May 2017 to:


Senior Director
Human Resource Management and Development Division
Ministry of Industry, Commerce, Agriculture and Fisheries
Hope Gardens
Kingston 6


Such is the article Telephone Operator (Kingston, Jamaica) - Ministry of Industry, Commerce, Agriculture & Fisheries

That's an article Telephone Operator (Kingston, Jamaica) - Ministry of Industry, Commerce, Agriculture & Fisheries this time, hopefully it can benefit you all. well, see you in other article postings.

You are now reading the article Telephone Operator (Kingston, Jamaica) - Ministry of Industry, Commerce, Agriculture & Fisheries with the link address https://americanworkerslooking.blogspot.com/2017/04/telephone-operator-kingston-jamaica.html

Subscribe to receive free email updates:

Related Posts :

0 Response to "Telephone Operator (Kingston, Jamaica) - Ministry of Industry, Commerce, Agriculture & Fisheries"

Post a Comment