Judul : RECEPTIONIST/ADMINISTRATIVE ASSISTANT - Treasury Board Secretariat - Toronto, ON
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RECEPTIONIST/ADMINISTRATIVE ASSISTANT - Treasury Board Secretariat - Toronto, ON
Organization:
Treasury Board Secretariat
Division:
Office of the Deputy Minister and Secretary of the Treasury Board
City:
Toronto
Job Term:
1 Temporary up to 12 months with possible extension
Job Code:
EO008 - Office Administration 08 (Exc)
Salary:
$23.10 - $26.86 Per Hour
Open
Job ID:
114864
Can you provide exceptional customer service and effectively respond to callers in both English and French? Do you demonstrate excellent reasoning skills? Then consider this exciting opportunity with the Office of the Deputy Minister and Secretary of the Treasury Board.
- act as the first point of contact for the ministry and respond to general enquiries in English and French
- discern the nature and urgency of enquiries and refer to appropriate staff members
- record detailed and accurate messages for executives and staff, and take necessary follow-up action
- greet visitors in a professional and courteous manner
- research intranet sites and directories in order to provide factual information on programs and services
- provide a range of administrative support services
- monitor expenses, coordinate the processing of invoices, and reconcile purchasing card statements
- you demonstrate sound tact and discretion to handle confidential information/materials and respond to sensitive inquiries
- you can prepare/compose routine correspondence and clearly and accurately transcribe messages
- you have effective analytical and research skills to determine the nature of inquiries and provide a response, or refer to appropriate staff member
- you can effectively record, gather and compile detailed information including caller logs and electronic files
- you can identify discrepancies in financial information and ensure accuracy of documents
- you have knowledge of executive office protocols and practices
- you can work with minimal supervision
- you have excellent organizational skills to prioritize workload and meet service standards and deadlines
- you can use correspondence management systems and databases
What can I expect to do in this role?
Supporting the Minister's Office and the Office of the Deputy Minister, you will:- act as the first point of contact for the ministry and respond to general enquiries in English and French
- discern the nature and urgency of enquiries and refer to appropriate staff members
- record detailed and accurate messages for executives and staff, and take necessary follow-up action
- greet visitors in a professional and courteous manner
- research intranet sites and directories in order to provide factual information on programs and services
- provide a range of administrative support services
- monitor expenses, coordinate the processing of invoices, and reconcile purchasing card statements
How do I qualify?
Mandatory
You have proficiency in English as well as oral French at the advanced level and written French at the advanced-minus level.Communication and Customer Service Skills
- you have excellent communication, customer service and interpersonal skills to provide effective receptionist services in a high profile environment- you demonstrate sound tact and discretion to handle confidential information/materials and respond to sensitive inquiries
- you can prepare/compose routine correspondence and clearly and accurately transcribe messages
Research and Analytical Skills
- you demonstrate superior reasoning and evaluative skills to identify and flag urgent calls and complex, contentious issues- you have effective analytical and research skills to determine the nature of inquiries and provide a response, or refer to appropriate staff member
- you can effectively record, gather and compile detailed information including caller logs and electronic files
- you can identify discrepancies in financial information and ensure accuracy of documents
Administrative, Financial and Organizational Skills
- you have knowledge of administrative and financial procedures and practices to provide a range of clerical and administrative support services (e.g. receive/log/process mail, maintain files, coordinate courier services, order office supplies)- you have knowledge of executive office protocols and practices
- you can work with minimal supervision
- you have excellent organizational skills to prioritize workload and meet service standards and deadlines
Computer Skills
- you are proficient in the use of standard office software including MS Word, Excel, PowerPoint and Adobe Acrobat Professional to prepare a wide range of documents such as reports, presentation materials, charts, tables and correspondence- you can use correspondence management systems and databases
Additional Information:
Address:
- 1 Bilingual Temporary, duration up to 12 months, 99 Wellesley St W, Toronto, Toronto Region
Compensation Group:
Excluded
3.7
Category:
Administrative and Support Services
Posted on:
Wednesday, November 29, 2017
Note:
- This ad is also available in French.
- E-TB-114864/17
How to apply:
- You must apply online.
- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
- Read the job description to make sure you understand this job.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
- If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment Services staff will contact you within 48 hours.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Wednesday, December 13, 2017 11:59 pm EST. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
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