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Bilingual Service Coordinator - Canada Mortgage and Housing Corporation - Ottawa (Ontario)

Job Description 

Bilingual Service Coordinator Competition No.  : 7172  Primary Location  : ON-Ottawa Sector  : Policy, Research & Public Affairs Language Designation : Bilingual Language Skill Levels (Read/Write/Speak) : CBC Position Level / Salary Range : 6 ($50,934 to $63,674) Position Status : Permanent full-time Security Requirement : Secret  CMHC: Because What I Do Matters   Canada Mortgage and Housing Corporation (CMHC) helps Canadians meet their housing needs. As Canada’s authority on housing, we contribute to the stability of the housing market and financial system, provide support for Canadians in housing need, and offer unbiased housing research and advice to Canadian governments, consumers and the housing industry. Prudent risk management, strong corporate governance and transparency are cornerstones of our operations.   Bring your strong organizational skills and your client service expertise to this position in Ottawa, Ontario.   This full-time permanent position is an exceptional opportunity for a well-organized team player with strong communication skills to achieve his/her professional goals, while creating a sustainable organization that is at the heart of a world leading housing system.   How You Will Be Contributing   Assigning the incoming work (translation, editing or proofreading) to a translator or an editor, based on the workload, availability and field of specialization of each team member. Confirming deadlines or handling negotiations with clients. Taking immediate action to resolve issues as they arise to avoid any delays in the service. Seeking to enhance client service experience in all client encounters. Assisting in the production of various statistical and financial reports. Supervising two administrative assistants.   What We Are Looking For A commitment to demonstrating CMHC values. Diploma in Office Management  or Business Administration with a minimum of 4 years of relevant work experience, preferably in a translation environment; or an equivalent combination of education and relevant experience. Knowledge of a translation environment, an asset. High level of interpersonal skills (tact, judgment, diplomacy, professionalism) and the ability to communicate effectively (both oral and written). Excellent organizational and time management skills enabling the balance of workloads and the prioritization of requests to meet deadlines with strong attention to detail. Strong computer proficiency (Word, PowerPoint, Excel). Demonstrated ability to negotiate and work independently with minimum supervision. Ability to organize work in order to multi-task, meet deadlines and deal with conflicting priorities. Strong analytical, problem solving and decision-making skills. Ability to work in a high activity/fast paced environment.   Core Competencies Client Focus/ Innovation/ Valuing and Respecting Individuals   Functional Competencies Efficiency/ Teamwork/ Communication (Presenting and Influencing)/ Commitment to Official Languages/ Maximizing Quality/ Flexibility   What CMHC Has To Offer   Competitive Total Compensation package Competitive Annual Salary Comprehensive flex benefit program Defined Contribution Pension Plan Eligibility for Performance Bonuses In-house learning and development opportunities Career Growth Opportunities Employee and Family Assistance Program (EFAP) New Hire Mentorship Program Various onsite amenities   APPLY today   This job posting will be active until 11:59 pm EST on November 15, 2017, however, the competition may remain active until a successful candidate has been chosen. Apply

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