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Receptionist (Kingston, Jamaica) - PwC-Caribbean

DESCRIPTION

PwC in the Caribbean is an integrated network of firms with a culturally diverse marketplace, and a mix of international business, private company and government clients that promise you a career-enriching experience. Our teams work hard every day to help our clients succeed by navigating change, improving their operations, growing their business, and delivering value to their customers. 

Critical attributes of this position include: a positive, proactive “can do” attitude and excellent customer service, interpersonal and communication skills. Attention to detail, the ability to handle multiple priorities and flexibility to adapt to changing demands and deadlines are essential.

Primary Duties:

• Greet external and internal guests in a professional and courteous manner
• Assist visitors with any information requests
• Validate parking passes
• Responsible for answering a busy multiline Cisco switchboard and directing calls in an efficient manner, while exercising good judgement
• Responsible for picking up messages left after hours and distributing accordingly
• Complete courier (DHL) requests on a daily basis and arrange for pick-up, and accept deliveries and advise staff of same
• Manage the bookings of meeting room space on the executive floor
• Primary contact for catering requests associated with meeting space on the executive floor
• Call clients for cheque pick-up
• Draft standard and non-standard documents as requested to the Firm’s brand standard using MS Office
• Assist with editing and formatting of financial statements
• Other ad hoc tasks that will enhance the effectiveness of the team

Capabilities:

• Strong client service focus in dealing with both external and internal clients, displaying an image of professionalism, discretion, integrity and tact
• Excellent judgement and strong problem solving skills; exercising discretion when dealing with confidential information
• Effective listening skills; excellent oral and written communication skills
• Exceptional organizational skills and the ability to prioritize multiple responsibilities with limited supervision
• Proficiency to work within MS Office (Word, Excel, PowerPoint)
• Confidence in ability to work in a highly technical and ever changing work environment
• Adaptable and able to work within tight deadlines, demonstrating flexibility

Education:

• High school diploma or the equivalent experience

Experience:

• Minimum 3+ years of relevant experience working a corporate environment
• Preference given to those candidates with professional services and/or  industry experience

Other Duties:

• Flexibility to work overtime when required
• Must be able to begin work promptly at 8:30 a.m.

Thank you for your interest in this opportunities. Only short-listed candidates will be contacted.

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