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Customer Service Reps (Telebanking) - Montego Bay, Jamaica - Conduent

Conduent Jamaica

12m-18m Southern Cross Blvd., 

Montego Freeport, Montego Bay, Jamaica

http://ift.tt/2e6U9oZ

DESCRIPTION

OPEN HOUSE MONDAYS TO THURSDAYS FROM 10 AM TO 4 PM BARNETT TECH PARK -OFF FAIRFIELD MAIN ROAD

WE ARE  LOOKING FOR TELE-BANKING CUSTOMER SERVICE REPRESENTATIVES, APPLY TODAY AND  EARN UP TO $1,000,000.00 PER YEAR!!


ATTEND OUR OPEN HOUSE

IMMEDIATE VACANCIES are available

*** Applicants must be at least 18 years of age, present Valid Photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications, Birth Certificate, 3 Professional/Character References (Name and Contact Numbers). **

Conduent is looking for you! Come be a part of a $22 billion leader in technology and innovation. Currently, we are seeking individuals who want to provide superior customer service to our wireless client base. We provide a full paid training program, competitive benefits and many career growth opportunities. Conduent offers a competitive hourly rate plus “Pay for Performance” bonus opportunities---we give you control over your total compensation! If you want to be part of a world-class company with a great marketplace reputation, apply today!”

Our employees enjoy: 

1. Compensation package inclusive of base plus incentive and shift differential for some shifts
2. Convenient onsite clinic,7-days per week providing affordable healthcare access
3. Free shuttle service
4. Health Insurance Benefits
5. Company paid Life Insurance coverage
6. Free internet access
7. Flexible shifts
8. Career and Employee Development –Grow your career and earn possible promotions to Leadership positions and Operational roles in Information Technology, Human Resources, Accounts
9. Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology
10. Twice-monthly Business Day (on-site financial company visits, providing service and convenience to employees)
11. Active Sports Programs with vibrant  interdepartmental and business house competitions in basketball

Customer Care Associates perform the following duties:

• Gathers information, researches/resolves inquiries and logs customer calls
• Communicates appropriate options for resolution in a timely manner
• Informs customers about services available and assesses customer needs
• Provides functional guidance, training and assistance to lower level staff
• Provides assistance, training and troubleshooting support to lower level staff
• Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems
• Prepares standard reports to track workload, response time and quality of input

 Please be advised that only Jamaicans and other Caribbean nationals are eligible for the jobs posted on this site! JOBS POSTINGS CARIBBEAN (as the name suggests) is a Caribbean vacancies site, which means job seekers outside of the Caribbean region are NOT eligible. Any information shared from here to any other blog or website is unauthorized and illegal. Any person or site found doing so will be in breach of Blogger content policies and will be reported! You have been warned.

Ideal Candidates should possess the following skills/experience:

• At least a Secondary School Leaving Certificate or Heart Certificate level II for Customer Care Associate and 4 or more CXC subjects for Telebanking Customer Care Associates
• Flexibility to work any shift 8 hour  within a 24 hour period including weekends and holidays
• Basic computer and internet knowledge and be able to type 25 wpm
• Excellent customer service and communication skills (verbal & written)
• Excellent listening skills
• Excellent time management and prioritization skills
• Adaptable and able to manage change while maintaining a positive attitude
• Strong attention to detail skills

Please note: Applicants must be at least 18 years of age, present valid Photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications, Birth Certificate, 3 Professional/Character References (Name and Contact Numbers). Applicants must have a clean Police record(company-paid) and may be subject to drug screen.

 Email resumes: conduentjobsja@conduent.com

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