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Program Support Assistant - Small Business Administration - Fort Worth, TX

Summary

Are you excited by the idea of helping to support $39 billion in small business financing and setting proper conditions to stimulate America's economic growth? SBA has been a leader in small business development for more than 60 years. In an increasingly globalized economy, we tackle challenges confronted by the small business community across geographic boundaries. Although times have changed since the SBA was founded in 1953, the Agency's mission - to promote the growth of small business - has not. Today, SBA is more vital than ever. We work in collaboration with partner organizations and use cutting-edge technologies and well-tested best practices to multiply our impact on small businesses. America's 28 million small businesses are the engine of job creation and economic growth in this country, creating nearly two out of every three new jobs in the United States and employing over half the nation's workforce. SBA ensures that these businesses have the tools and resources required to start and expand their operations, and create jobs that support a growing economy and strengthen America's middle class.

By applying for this position with SBA's Office of Disaster Assistance, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster.

You will serve as a Program Support Assistant for the Small Business Administration (SBA), Office of Disaster Assistance (ODA) at the Processing and Disbursement Center - PDC in Fort Worth, Texas. This position provides support functions all related to providing disaster assistance to homeowners, renters and businesses seeking funds for repair, rehabilitation or replacement of disaster damaged personal, real or business property.

PDC is conveniently located near the Dallas-Fort Worth International Airport and DART/TRE Station.

Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.

Duties

As a Program Support Assistant at the GS-0303-6/7, some of your typical work assignments may include:

• Preparing and distributing daily and weekly reports, maintaining time and attendance records, establishing and maintaining logs and files, and receiving phone calls.
• Reviewing outgoing correspondence to assure correct format, typographical accuracy, and conformance with procedural requirements.
• Receiving/screening department mail and managing all correspondence and administrative work flow in the department manager's office while ensuring deadlines are met.
• Inputting information into a database, troubleshooting inputting errors, and retrieving data as requested.
• Using Microsoft Office computer programs to produce a variety of documents and present information in a tabular format.
• Communicating clearly and effectively to accomplish duties assigned.

IMPORTANT NOTES:

• If selected, your work schedule will be full time seasonal. Depending upon the level of disaster activity, you may be placed in a non-pay status if there is insufficient work. However, the work of this position will likely require you to work full-time most of the year.
• The Term Appointment does not confer competitive status, or reinstatement rights, on the individual selected. You may be promoted or reassigned to another Term position within SBA's Office of Disaster assistance; however, you may not be appointed non-competitively to another Federal position. You will initially be given a Term Appointment exceeding one year. If all other conditions of employment are met, this appointment may be extended, in increments, up to a total of four (4) years.
• If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities.
• A valid driver's license may be required.

Supervisory Status

No

Promotion Potential

7

Travel Required

• Occasional Travel
• On occasion, especially during times of substantial disaster activity, you may be required to work overtime and/or travel with little or no advance notice.

Relocation Authorized

• No

Who May Apply

This job is open to…

United States Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• U.S. citizenship is required.
• You must be able to obtain and maintain a Government travel credit card.
• Favorable background investigation and credit check are required.
• Credit Score must be at least 500.
• You may be required to complete a one-year trial period.

Qualifications

Generally, time in Non-Pay status is not creditable towards the specialized experience requirement listed below.
You must meet all qualification requirements by the closing date of this announcement.
You may qualify based on experience, education or a combination of both.

Experience:
To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement.
You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.

GS-06: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-05 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following:

*Performs at least three or more administrative support functions for an office or organization such as: data input/database maintenance, reviewing correspondence and/or reports for correct grammar and format, mail services, maintain records/files, etc.
*Utilizes Microsoft Office applications (primarily Word and Excel) to produce a variety of documents such as reports, spreadsheets and correspondence. AND
*Provides customer service by responding to internal or external customer inquiries.

GS-07: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-06 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following:

*Performs at least three or more administrative support functions for an office or organization such as: data input/database maintenance, reviewing correspondence and/or reports for correct grammar and format, mail services, maintain records/files, etc.
*Utilizes Microsoft Office applications (primarily Word and Excel) to produce a variety of documents such as reports, spreadsheets and correspondence.
*Provides customer service by responding to internal or external customer inquiries. AND
*Performs administrative support functions for an office or organization specifically related to at least one of the following: accountable property; collateral; facility management; file assignment/management; analysis of flood maps; or hiring process.
Education:
GS-06: Generally, there is no educational substitute at this Series and Grade.
GS-07: Generally, there is no educational substitute at this Series and Grade.
ELIGIBILITY INFORMATION:
1. Interagency Career Transition Assistance Plan (ICTAP) or Career Transition Assistance Plan (CTAP):
If you are claiming CTAP/ICTAP eligibility, provide a copy of your most recent annual performance appraisal (which must show at least a "fully successful" rating or equivalent), and proof of eligibility, i.e., a RIF separation notice or Certification of Expected Separation, and SF-50 noting current position, grade level, and duty location. In addition to meeting all qualification requirements and selective placement factors (if applicable), CTAP/ICTAP eligibles must meet the Well-Qualified criteria for the position in order to be given priority consideration. Information about CTAP and ICTAP eligibility is also on OPM's Career Transition Resources website at: CTAP/ICTAP.
2. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.
3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Security Clearance

Public Trust - Background Investigation

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