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Program Support Assistant - Department of Veterans Affairs - Hines, IL

Summary

About the Agency

OUR MISSION: To fulfill President Lincoln's promise: "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). America's Veterans need you!

Duties

This position is in the Nursing Service of the Edward Hines Jr. VA Hospital located in Hines, IL. The program support assistant will provide administrative support to the Operating Room Department DivisionManagerand perform clerical and assistant duties for the Clinical Nurse ProgramManagers; serve as timekeeper; prepare documents, correspondence and reports; maintain spreadsheets and databases; prepare educational materials; compilelile documents; receives incoming phone calls and greets visitors; maintains inventory and storage of office equipment; and other related duties as assigned.

Work Schedule: Monday through Friday, 7:30am-4:00pm
Recruitment & Relocation Incentives: Not authorized
Financial Disclosure Report: Not Required

Supervisory Status

No

Travel Required

• Not Required

Relocation Authorized

• No

Who May Apply

This job is open to…

United States Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• Must be a U.S. citizen
• Subject to a background/security investigation
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• May be required to serve a probationary period.

Qualifications

REQUIRES: One (1) year of specialized experience that equipped you with the particular knowledge, skills and abilities necessary to perform the duties of an program support assistant GS-5. To be creditable, specialized experience must have been equivalent to at least the GS-4 grade level in Federal service. Specialized experience includes: providing general clerical support in an office environment; maintaining databases; preparing forms, reports and correspondence; and answering phone calls and assisting customers; distributing mail and collecting information. To receive credit for these skills, they must be documented in your resume.
OR
SUBSTITUTION OF EDUCATION: A bachelor's degree or four (4) years of post- high school education leading to a bachelor's degree from an accredited institution that demonstrates your ability to perform the duties of this position may be substituted for the experience required. One year of full-time academic study is usually 30 semester hours or 45 quarter hours. If you are using education to qualify, transcripts are required.
OR
COMBINATION: A combination of specialized experience and post high school education as described that demonstrates your ability to perform the duties of the position is fully qualifying at the GS-5 grade level, but only the semester hours in excess of the first 60 semester hours can be used in place of experience. If you qualify by a combination, your experience must be documented in your resume and transcripts are required.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Clerical
• Communication
• Computer Skills
• Technical Competence

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://ift.tt/1dO9mm4.

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.



NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ift.tt/1bgzbPg. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://ift.tt/1fo0xnu.
PHYSICAL REQUIREMENTS: The work is primarily sedentary with extended periods of sitting while operating a personal computer. Substantial standing and walking are required when using facsimile and photo copy machines, as well as the ability to bend, squat, reach, lift and carry light files. There is minimal likelihood of exposure to safety or environmental hazards.

Security Clearance

Other

Apply

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