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Operations Assistant - Department of the Army - Fort Bliss, TX

Summary

About the Agency

Note to applicants: Please include name and contact information for at least two (2) professional references in your resume and/or DA Form 3433 application when applying for jobs.

Become a part of the Army's Global Veterinary Medical Practice (GVMP) - A challenging yet rewarding employment opportunity! The GVMP operates veterinary treatment facilities (VTFs) on most military installations for the Army, Navy, Marines, and Air Force. Your work will be dedicated to pet health within the military community and in support of the United States Army Medical Command. Animal Health is an integral part of the Army's public health mission and touches the lives of Department of Defense (DoD) personnel, military members, and their families.

GVMP employees work closely with both Military Veterinary Medical Officers and civilian Veterinarians to provide quality healthcare to privately owned animals and deliver the highest level of customer service while adhering to federal and state guidelines and regulations. Due to this organization's unique mission, GVMP relies heavily on a motivated and dedicated workforce. We strive to deliver quality care by placing importance on maintaining a diverse team of multi-disciplinary professionals.

This position is located at Fort Bliss Texas.

The Area of Consideration for this vacancy announcement is affiliation with Fort Bliss, Texas. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.)



As an Operations Assistant, serve as the lead point of contact for the day-to-day front office operations of a veterinary clinic.

Performs a variety of general administrative and clerical functions including, but not limited to, typing and office automation, telephone calls, and file management. Coordinates with clinic management to establish clinic schedule and appointment availability. Loads schedules into the Remote Online Veterinary Record (ROVR). Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management.

Duties

Provides direction and oversight to lower level clerks. Distributes and balances workload among lower level clerks in accordance with established workflow. Monitors the status and progress of work, and make day- to- day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise. Instruct employees in specific tasks and job techniques and make available written instructions, reference materials and supplies. Conduct on the job training to lower level clerks and new employees in accordance with established procedures and practices. Maintain an extensive knowledge of operations, procedures, policies, and judgment in seeking guidance and direction from immediate supervisor. Escalate complex issues to immediate supervisor.

Performs other related duties as assigned.

ADDITIONAL DUTIES ARE OUTLINED IN PD #201729: (Click here to view)

Supervisory Status

No

Promotion Potential

3

Travel Required

• Not Required

Relocation Authorized

• No

Who May Apply

This job is open to…

United States Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• Direct Deposit and Social Security Card is required
• Meet qualification/eligibility/background requirements for this position
• Satisfactorily complete an employment verification (E-Verify) check
• A one year probationary period may be required

Qualifications

Progressively work experience which demonstrates the knowledge and skills required to perform the duties of the position.
Basic computer skills to include proficiency in Microsoft Suite or equivalent.
Experience in using a point of sales software.
Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
Typing proficiency - 40WPM.
Ability to lift 40 lbs and long periods of standing, restraining, kneeling, reaching and sitting, etc

Best Qualified:
Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support.

Conditions of Employment:
1. If selected, a completed and signed copy of our job application form (DA Form 3433) is required prior to entrance on duty. (Click here to view form).
2. Ability to work occasional Saturdays for special events.
3. A one-year probationary period may be required.
4. Meet all qualification/eligibility requirements.
5. Satisfactorily complete an employment verification (E-VERIFY) check.
6. Appointment is subject to completion of a favorable background checks to include a Tier 1 or higher investigation if required depending by location.
7. Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment .
8. Valid social security card and photo ID are required prior to entrance on duty.
9. Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
10. Ability to lift 40 lbs and long periods of standing, restraining, kneeling, reaching and sitting, etc
NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://ift.tt/1KtNlg5. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Security Clearance

Not Applicable

Apply

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