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Administrative Support Clerk - Department of Veterans Affairs - Fargo, ND

Summary

About the Agency

OUR MISSION: To fulfill President Lincoln's promise: "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). America's Veterans need you!

Duties

This position is located within the Engineering Service at VA Medical Center in Fargo, North Dakota. The Administrative Support Clerk (Office Automation) reports directly to the Maintenance & Repair Foreman and is responsible for receiving and directing service requests and work orders for the Engineering, Biomed, Logistics, and Environmental Management Services.
Major duties and responsibilities include, but are not limited to, the following:

• Serves as the main point of contact for service requests, etc. in Maximo and VISTA computer systems;
• Assists staff in navigating system, entering requests, etc;
• Maintains current and new user provision requests;
• Codes and transfers work orders based on content;
• Tracks and completes Corrective Maintenance (CM) and Preventative Maintenance (PM) work orders;
• Runs reports on work performed and costs incurred;
• Ensures CM and PM work orders are completed in a timely manner;
• Creates PM schedules for equipment and facilities;
• Maintains inventory of building service, life safety, and other equipment in Maximo and VISTA systems;
• Gathers location data from AutoCAD and construction plans and generates location bar codes;
• Uses computer programs/equipment to produce reports, correspondence, research electronic documents, and communicate via email (Microsoft Excel, Word, Outlook, Adobe Acrobat);
• Sorts, enters, and files purchase order requests;
• Answers phone calls and assists customers;
• Organizes and restocks office supplies;
• Performs other related duties as assigned.

Work Schedule: Monday thru Friday; 8:00 am - 4:30 pm.

Financial Disclosure Report: Not Required
Bargaining Unit Position: This is a Bargaining Unit position
Recruitment and Relocation Incentives: Not Authorized

Supervisory Status

No

Travel Required

• Not Required

Relocation Authorized

• No

Who May Apply

This job is open to…

United States Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• Must be a U.S. citizen
• Subject to a background/security investigation
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• May be required to serve a probationary period.

Qualifications

TO QUALIFY FOR THIS POSITION YOU MUST MEET THE FOLLOWING CRITERIA:
EXPERIENCE: At least one (1) year of general experience that has equipped you with the knowledge, skills, and abilities necessary to perform the duties of an Administrative Support Clerk (Office Automation). General experience is defined as progressively responsible clerical, office, or other work that indicates your ability to perform the duties of this position. NOTE: Experience must be fully documented on your resume and must include job title; duties; month and year start/end dates AND hours worked per week.
~OR~
EDUCATION: Two (2) years of successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation.
~OR~
COMBINATION: Equivalent combination of successfully completed post-high school education and general experience, as described above, which meet the total qualification requirements for this grade level. NOTE: Your experience must be documented in your resume and transcripts are required.
AND
TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute.


You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Clerical
• Communications
• Computer Skills
• Technology Application

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://ift.tt/1dO9mm4.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ift.tt/1bgzbPg. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://ift.tt/1fo0xnu.
PHYSICAL REQUIREMENTS: Physical demand is normal for the type of work described. A majority of the work is in an office setting where only light physical exertion is required. Required work may also include, but is not limited to: standing and walking for long periods of time; be able to perform moderate physical effort over a period of time, including lifting, bending, crouching, kneeling, etc.; climbing on ladders while carrying and lifting tools and/or materials.

Security Clearance

Other

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