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Supervisory Medical Records Technician - Department of Veterans Affairs - Los Angeles, CA

Summary

Vacancy Identification Number (VIN): 1992990

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans. 

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").

VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

The VA Greater Los Angeles Healthcare System (VAGLAHS) is the largest healthcare system within the Department of Veterans Affairs. It is one component of the VA Desert Pacific Healthcare Network (VISN22) offering services to Veterans residing in Southern California and Southern Nevada. VAGLAHS consists of three ambulatory care centers, a tertiary care facility and 10 community based outpatient clinics. VAGLAHS serves Veterans residing throughout five counties: Los Angeles, Ventura, Kern, Santa Barbara, and San Luis Obispo. There are 1.4 million Veterans in the VAGLAHS service area. VAGLAHS is affiliated with both UCLA School of Medicine and USC School of Medicine, as well as more than 45 colleges, universities and vocational schools in 17 different medical, nursing, paramedical and administrative programs.

America's Veterans need you! To find out more, go to http://www.va.gov/jobs/.

Duties

This position is located in the Health Information Management (HIM) section at the VA Greater Los Angeles Healthcare System responsible for the supervision, administrative management, and direction of ROI staff and full supervisory responsibility over a section or equivalent work unit. Major duties including but not limited to:

• Providing effective audits and monitoring for all areas of responsibility;
• Reviewing work accomplished and assessing quality, quantity, accuracy and timeliness of work produced by employees;
• Ascertaining problems encountered and taking corrective action;
• Developing performance standards and conducting performance evaluations;
• Preparing and submitting functional statements for new positions, clarifications or updates;
• Ensuring release of information activities related to the development, implementation, maintenance of adherence to privacy policies and procedures are performed and coordinated in compliance with applicable federal laws and regulations;
• Ensuring record retrieval and record transfers are timely; and
• Monitoring workload and production of staff.

Work Schedule: Monday through Friday 8:00 am to 4:30 pm
Functional Statement Title/#: Supervisory Medical Records Technician (ROI)

Supervisory Status

Yes

Travel Required

• Occasional Travel
• May be required to travel to Sepulveda.

Relocation Authorized

• No

Who May Apply

This job is open to…

U.S. Citizens. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• Must pass pre-employment examination
• Must be proficient in written and spoken English
• Designated and-or Random Drug Testing required
• Background and-or Security Investigation required
• Selective Service Registration is required for males born after 12/31/1959.

Qualifications

Basic Requirements:
Citizenship. U.S. citizenship.  Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Experience and Education
(1) Experience. One year of experience that indicates knowledge of medical terminology and general understanding of the health record. Six months of the required one year of experience must have provided the knowledge, skills and abilities (KSAs) needed to perform MRT work.
OR,
(2) Education. Two years above high school with a minimum of 12 semester hours directly related to MRT work (e.g., courses in medical terminology, anatomy & physiology, and introduction to health records).
OR,
(3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying. The following educational/training substitutions are appropriate for combining education and experience:
(a) Six months of experience that indicates knowledge of medical terminology and general understanding of the health record and one year above high school with a minimum of 6 semester hours of health information technology courses.
(b) Successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision may be substituted on a month-for-month basis for up to six months of experience provided the training program included courses in anatomy, physiology, and medical record techniques and procedures. Also requires six additional months of experience that indicates knowledge of medical terminology and general understanding of the health record. 
Physical Requirements. See VA Directive and Handbook 5019.
English Language Proficiency. MRTs must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 7407(d).
Preferred Experience: Experience supervising release of information staff and interacting with veterans in a patient care setting.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).  Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience.
Grade Determinations:
Experience. One year of experience equivalent to the next lower grade level preparing work assignments, monitoring performances of ROI staff, evaluating employee performance, selecting staff, recommending awards and advancements, and, when appropriate, taking disciplinary actions; assuring compliance with accrediting agency and regulatory requirements and assuring corrective action is initiated as needed; assuring orientation and competency assessment of assigned staff is conducted; developing policies and procedures, managing document control, developing performance standards, position descriptions and functional statements, and responsible for professional and administrative management of an assigned area; and maintaining interdepartmental relations with other services to accomplish medical center goals.
Demonstrated KSAs. In addition to the experience above, the candidate must demonstrate the following KSAs:
1. Ability to develop policy and provide workload analysis for ROI;
2. Leadership and managerial skills, including skill in interpersonal relations and conflict resolution to deal with employees, team leaders, and managers;
3. Ability to provide or coordinate staff development and training; and
4. Knowledge of, and ability to provide, the full range of supervisory duties to include responsibility for assignment of work to be performed, performance evaluation, selection of staff, and recommendations of awards, advancements, and, when appropriate, disciplinary actions.
References: VA Handbook 5005 http://ift.tt/2czFdRl.  This can be found in the local Human Resources Office.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.  You can verify your education here: http://ift.tt/1bgzbPg.   If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Physical Requirements: The work is mostly sedentary and performed in a clinic responsible for treating patients with a wide variety of medical problems. Normal safety precautions and practices are required for working in a healthcare environment. This position requires emotional ability to deal effectively with multi-tasking and high volume of patient flow. Other physical demands include reaching, bending, stretching, walking, and carrying light load of supplies.

Security Clearance

Other

Apply

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