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Judul : Mail and File Clerk - Social Security Administration - Kansas City, MO
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Mail and File Clerk - Social Security Administration - Kansas City, MO

Summary

About the Agency

Do you have a desire to:

• help SSA manage its Social Security programs?
• analyze and solve problems?
• help and advise millions of retired and disabled individuals?
• work on a team to make a difference in people's lives and your own?

Join SSA, one of the top 10 Best Places to Work in the Federal Government!

Once selected for the Mail and File Clerk (Intake and Scanning Clerk) position in SSA, you will contribute to the Agency's mission. This involves receiving, evaluating, and categorizing all mail and correspondences sent to the Mid-America Program Service Center and processed by its Centralized Intake Area (CIA). This includes using complex equipment and sophisticated computer software to process this material promptly and accurately, as prescribed in national and local policies and procedures.

This position is located in the Mid-America Program Service Center, at 601 E. 12th Street, Kansas City, Missouri.

Duties

Identifies claims related material for which additional action is needed and promptly forwards this material to the proper component. Evaluates incoming claims related material and identifies all for which the claim for benefits has already been processed. Records on a computer database the receipt of this material. Queries a computer database to determine the beneficiary's servicing SSA field office. Identifies personal checks or other payments made to SSA and ensures that such monies are promptly delivered to a secure location for subsequent processing.

Operates complex high speed and flatbed scanners and attendant personal computers. Adjusts scanner settings as needed to assure that all images are clear and to avoid paper jams. Cleans and re-calibrates the scanners frequently and on a regular schedule. Operates a hand-held bar code reader and package-strapping machine. Notifies supervisory personnel when it is time to re-order scanner cleaning or re-calibration supplies, or strapping material. Collects data for periodic workload reports as directed by supervisory personnel and performs other related duties as assigned.

Supervisory Status

No

Promotion Potential

5

Travel Required

• Not Required

Relocation Authorized

• No

Who May Apply

This job is open to…

U.S. Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• U.S. Citizenship required
• Selective Service Registration, if applicable (www.sss.gov)
• Background and/or security investigation required
• Job offers are contingent on background / security investigation results
• Selectees are required to serve a 1 year probationary period
• Relocation expenses will not be paid

Qualifications

GS-5: One year of full-time specialized experience. Examples of specialized experience include examining, evaluating and categorizing correspondence and documents; sorting mail and forwarding to appropriate operating areas for processing; stocking inventory; filing, alphabetizing/numericalizing, organizing; processing work using a computer.

Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience.

Substituting Education
For information on substituting education for experience, visit http://ift.tt/2ojwPvm

SUBSTITUTING EDUCATION: If you are qualifying for this position based on completed education at an accredited U.S. college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education. NOTE: Education completed in a foreign institution must be must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant's responsibility to acquire U.S. Certification and provide it at the time of application. For a list of Credential Evaluation Services, log on to: Credential Evaluation Services.

GS-5: Successful completion of a full 4-year course of study above high school (e.g., 120 earned semester hours, 180 earned quarter hours, bachelor's degree, etc.).

COMBINING EDUCATION AND EXPERIENCE:
Experience and education as described above may be combined to meet the minimum qualification requirements.

GS-5: Education course work equivalent to a baccalaureate program beyond the second year (e.g., in excess of the first 60 earned semester or 90 earned quarter hours) is creditable toward meeting the minimum qualification requirements.

Note: Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.

All qualification requirements must be met by the closing date of the announcement.

Security Clearance

Q - Nonsensitive

Apply

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