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Claims Assistant - Department of Veterans Affairs - Nashville, TN

Summary

About the Agency

OUR MISSION: To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

YOU CAN MAKE A DIFFERENCE

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Duties

• Analyze and interpret complex information.
• Inspect documents for completeness and proper disposition.
• Review correspondence to determine next action.
• Accurately input information into a database.
• Utilize integrated automated case processing systems to process claims information.
• Organize workload to handle changes, arrange priorities, or meet short deadlines.
• Routing and dispatching claims folders and correspondence appropriately.
• Interacts professionally with internal and external customers.

Work schedule: 8:00a - 4:30p

Compressed/Flexible Schedule: Available
Telework: Not Available
Virtual: This is not a virtual position.
Position Description Title/PD#: Claims Assistant/ 02112A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

Supervisory Status

No

Travel Required

• Occasional Travel
• You may be expected to travel for this position.

Relocation Authorized

• No

Who May Apply

This job is open to…

CTAP Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/31/2017.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: file clerks, eligibility clerks, program assistants.

You will be rated on the following Competencies for this position:

Competency 1 - Ability to communicate both orally and in writing in a clear and logical manner with people from a variety of backgrounds.
Competency 2 - Ability to read, interpret, and analyze, regulations, and data to extract appropriate information from them.
Competency 3 - Skill in using a variety of computer software and automated systems.
Competency 4 - Ability to distinguish between relevant and irrelevant information to make logical decisions.
Competency 5 - Ability to work independently and in a team environment, establish priorities, and organize work to stay within prescribed time limits.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
There is no educational substitution at this grade level.
Physical Requirements: This job required lifting of files and the ability to push a cart.

Security Clearance

Public Trust - Background Investigation

Apply

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