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Administrative Support Assistant - Department of Defense - Bethesda, MD

Summary

The Defense Health Agency, National Capital Region Medical Directorate (NCR-MD) is the future of Military Medicine- a partnership in World Class Medical Healthcare. The Walter Reed National Military Medical Center, the National Intrepid Center of Excellence (NICoE), Fort Belvoir Community Hospital, Dilorenzo Clinic and the Joint Pathology Center, provide world class medical services to the nation's service members and their families.
Parking at WRNMMC is very limited and is primarily first come, first serve.The use of commuting alternatives is highly recommended. The Mass Transit Fringe Benefits (MTFB) are available to Federal Civilian employees. This is in addition to the current salary, up to $ 125 per month (subject to change), for the commuting costs using Mass Transit. MTFB can be applied to rail, bus and/or approved vanpools but not parking costs.

About the Position: Located in a fast paced dynamic office environment for Chief of Staff. One of the largest military treatment facilities in the Department of Defense with over 7,000 staff members. Incumbent will perform a variety of administrative and support type duties for the Department of Chief of Quality Patient Safety.

Who May Apply: US Citizens

Duties

Performs a variety of administrative and support type duties in such areas as project management, technical reporting, timekeeping, security, travel, training, procurement, and files management. Receives calls and visitors, maintains calendar and appointments; arranges meetings and conferences for department staff. Responds to routine matters and forwards others on to appropriate staff. Works closely with the senior administrative staff and confirms supply funds availability with resource management. Ensures files are maintained properly and provides technical assistance to other administrative personnel. Project Management: provides a variety of administrative support duties for assigned programs, including but not limited to the following: preparing visual information for non-technical publications, briefings and presentations; reviews written materials and making modifications when necessary; uses office automation to accomplish clerical, statistical, patient safety reports, data quality reports, and data analysis tasks, keeps weekly print out of projects due and informs supervisor and staff of project status. Assists staff with trends and identification of improvement processes for patient safety programs. Assists with preparation of Joint Commission (JC) inspections and surveys. Establish internal program and ensure department is in compliance with JC (also state, local, federal, OSHA requirements). Advises staff on administrative personnel procedures such as performance appraisals, training, awards and hiring requests. Utilize a variety of office automation system, such as DTS, ATAAPS, audio-visual equipment, Microsoft office products. Will utilize basic medical terminology and abbreviations as they relate to patient safety reporting.

Travel Required

• Not Required

Relocation Authorized

• No

Job Requirements

Key Requirements

Qualifications

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes working in an administrative setting; scheduling appointments; records management; generating a variety of correspondence and/or reports; coordinating travel arrangements and maintaining time and attendance records. This definition of specialized experience typical of work performed at the next lower grade/level in the federal service (GS-06).

TYPING: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

You will be evaluated on the basis of your level of competency in the following areas:

• Clerical
• Computer Skills
• Customer Service
• Oral Communication

Other Requirements: Click here for expanded definitions.

• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• Two year trial/probationary period may be required.
• Appointment is subject to the completion of a favorable suitability or fitness determination.
• Direct Deposit of Pay is Required.
• Must be able to obtain and maintain a Tier 3 (T3) security clearance.
• This position requires the incumbent to have tuberculosis testing.

Security Clearance

Not Applicable

Apply

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