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Soldier and Family Assistance Program Manager - Department of the Army - Los Angeles, CA

Summary

Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.
This is an obligated position and could be converted to a permanent position if the employee does not exercise their return rights back to their position.
Position may be filled by temporary promotion not to exceed 5 years. Competitive temporary promotion may be made permanent without further competition.


About the Position: This position is located in Encino, California. Encino is a neighborhood in the San Fernando Valley region of Los Angeles, California.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

• Current Civilian Employee with the Department of the Army
• Current Permanent Department of Defense (DOD) - Civilian Employee (non-Army)
• Current Permanent Federal Civilian Employee (non-DOD)
• Former Federal Employee, eligible for reinstatement
• Eligible due to Interagency Career Transition Program (ICTAP)
• Veterans with a service-connected disability of 30% or more
• Eligible for military spouse preference under Executive Order 13473
• Priority Placement Program, Program S (Military Spouse) registrants referred through the Automated Stopper and Referral System (ASARS) for this position
• Eligible for family member appointment under Executive Order 12721
• 
  

Duties

Coordinate social services type programs. Serve as the primary Health Benefits Advisor for military personnel and their families to obtain medical care information needed for treatment through the direct care medical program, the family member dental plan, and similar programs. Conduct community needs assessment; develop an outreach plan. Assist incoming/outgoing soldiers and their families with housing information, relocation packets, available health care program, medical facilities local laws, taxes and spouse employment opportunities. Provide one-on-one briefings to incoming service members and their families. Establish a referral system; provide training, information and assistance on the command family advocacy program. Develop, coordinate, and provide comprehensive technical briefings, orientations and workshops for quality of life programs. Recruit, train and maintain an active volunteer force to assist in family education on Army readiness. Manage the non-appropriated funds for the family program.

Travel Required

• 25% or Greater
• Temporary Duty Travel is 25%

Relocation Authorized

• No

Job Requirements

Key Requirements

• Personnel security background investigation is required.
• Must be able to obtain and maintain a valid driver's license.

Qualifications

In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Experience required: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.
To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: One year of specialized experience advising military members and their families on military community service programs.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07).
You will be evaluated on the basis of your level of competency (knowledge, skills, abilities) in the following areas:

• Knowledge of Military Outreach Programs
• Skill in Maintaining a Social Services Program
• Skill in Oral and Writing Presentations
• Ability to Provide Military Community Education
• Ability to Conduct Needs Assessment

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the GS-07 grade (or equivalent).

NOTE: This position has a basic education requirement. To meet that requirement, applicants must possess:
A) a degree from an accredited college or university in behavioral or social sciences, or a related discipline appropriate to the position.
B) Possess four years of appropriate experience in one or more of the behavioral or social sciences equivalent to a major in the field. This experience includes using research techniques to evaluate and review procedures to advise soldiers and family members regarding military community programs
OR
C) Possess a combination of education and experience that provided knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. The courses must be fully acceptable toward meeting the requirements of a behavioral or social sciences curriculum as described in "A" above.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you may qualify if your education, in addition to the basic requirement above, meets the definitions below.

To substitute education for experience, applicants must successfully completed two (2) years of progressively higher level graduate education leading to a master's degree or master's or equivalent graduate degree in such fields as behavioral or social science; or related discipline appropriate to the position. (NOTE: You must submit a copy of your transcripts for verification.)
OR
Combinations of successfully completed education and specialized experience described above may be used to meet total qualification requirements at the GS-09 level.

Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at - http://ift.tt/1dO9mm4 and http://ift.tt/1fo0vM9
Foreign education must be evaluated for U.S. equivalency in order to be considered for this position. Please include this information in your resume.

Other Requirements: Click here for expanded definitions.

• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
•  Two year trial/probationary period may be required.
• Direct Deposit of Pay is Required.

Security Clearance

Public Trust - Background Investigation

Apply

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