Judul : Senior Customer Service Representative (Kingston & Westmoreland, Jamaica) - Hi-Lo Food Stores
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Senior Customer Service Representative (Kingston & Westmoreland, Jamaica) - Hi-Lo Food Stores
The Hi-Lo Food Stores
Description: Senior Customer Service Representative
Locations: (Kingston & Westmoreland)
Purpose of Job:
Reporting to the Assistant Store Manager, the Senior Customer Service Representatives communicates and interacts with customers in an efficient and courteous manner in order to ensure complete customer satisfaction; serves as a direct point of contact for customers; provides leadership and support to front end staff, performs overrides and applies discounts.
Qualifications:
• Secondary education with a passing grade in at least four (4) subjects, including English Language and Mathematics
• At least one (1) years’ experience in a supervisory capacity
• At least three (3) years in a customer contact related capacity
• Strong interpersonal and team building skills
• Excellent written and oral communication skills
• Ability to work well under pressure
• Proficient in Microsoft Windows Applications including Excel and Word
• Knowledge of a Retail Software would be an asset
• A valid Food Handler’s Permit
Sunshine Plaza Negril
876-957-4545
Description: Senior Customer Service Representative
Locations: (Kingston & Westmoreland)
Purpose of Job:
Reporting to the Assistant Store Manager, the Senior Customer Service Representatives communicates and interacts with customers in an efficient and courteous manner in order to ensure complete customer satisfaction; serves as a direct point of contact for customers; provides leadership and support to front end staff, performs overrides and applies discounts.
Qualifications:
• Secondary education with a passing grade in at least four (4) subjects, including English Language and Mathematics
• At least one (1) years’ experience in a supervisory capacity
• At least three (3) years in a customer contact related capacity
• Strong interpersonal and team building skills
• Excellent written and oral communication skills
• Ability to work well under pressure
• Proficient in Microsoft Windows Applications including Excel and Word
• Knowledge of a Retail Software would be an asset
• A valid Food Handler’s Permit
Sunshine Plaza Negril
876-957-4545
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