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Business Operations Coordinator Job Ad

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Job Description Are you looking to work with a company that offers a fun environment, flexible hours, and an opportunity to grow?  Our client is a well-established and growing organization that has been recognized as one of the Top Places to Work in Tampabay!The Business Operations Coordinator is responsible for the day-to-day responsibilities of the Business Operations Team that could include a combination of tasks in the following focus areas: Contract Review, Agreement Creation, and License Provisioning. Some of these tasks may include new client set-up, sales contract review and correction, license provisioning for in-house and third party products, service ticket assignment and dispatch, sales lead release,etc.  The Business Operations Coordinator should display a positive and proactive attitude, strong organizational skills, be able to prioritize and multitask, and be a strong communicator both written and over the phone.Responsibilities / Essential Duties: - Work directly with Sales and Customer Service set-up new client accounts for invoicing - Review and process Sales Contracts - Review and provision license keys as per the Sales Contracts - Generate weekly aging reports in a timely manner - Conduct account research and analysis - Escalate issues to the appropriate points as needed to ensure complete customer satisfaction - Coordinate effort with Sales and Customer Service to collect on delinquent accounts - Respond to Partner questions via email or phone conversations - Help maintain database integrity by following standard processes and procedures for data entry - Assist with cleansing duplicate and inaccurate company records and other information a necessary - Good understanding of basic job duties and can work independently without much supervision; Manager or Team Lead is consulted when making most decisions - Cross train with other Sales Administrators as needed to help provide relief when a team member is out or when workload sees high

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