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Collections Officer (Clarendon, Jamaica)
Location: May Pen, Clarendon.
Responsibility: Collect outstanding payments from business customers.
The successful candidate will be able to chase multiple unpaid debts at once and have the capacity to resolve any/all issues preventing an account from paying its outstanding amounts.
Skills Requirement:
Responsibility: Collect outstanding payments from business customers.
The successful candidate will be able to chase multiple unpaid debts at once and have the capacity to resolve any/all issues preventing an account from paying its outstanding amounts.
- Good organizational skills are imperative
- Strong communication skills are also necessary - both internally and externally
- Be able to adapt rapidly to changing situations and make rational decisions quickly
- The ability to communicate effectively at many different client levels is also a highly desired trait
- Use databases and spreadsheets effectively to assist in collection activities; Microsoft Word and Excel is vital
- Be comfortable with using accounting software to keep track of accounts, generate reports, statements and invoices, and find pertinent information for clients and co-workers
- Know basic Math; be a great listener; understands how to overcome objections
- Able to get past gatekeeper; knows how to close the deal
- Creative problem solver; balances empathy with collections
- Competitive
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