Advanced Medical Support Assistant - Department of Veterans Affairs - Los Angeles, CA Hello friend AMERICAN WORKERS LOOKING FOR JOBS, In the article you read this time with the title Advanced Medical Support Assistant - Department of Veterans Affairs - Los Angeles, CA, we have prepared this article well for you to read and take information in it. hopefully the contents of the post Article bank, Article contracting, Article health, Article lecturer, Article manufacturing, Article marketing, Article property, Article public, Article teachers, Article telecommunications,what we write can you understand. okay, happy reading.

Judul : Advanced Medical Support Assistant - Department of Veterans Affairs - Los Angeles, CA
link : Advanced Medical Support Assistant - Department of Veterans Affairs - Los Angeles, CA

Advanced Medical Support Assistant - Department of Veterans Affairs - Los Angeles, CA

Summary

This position serves as the Advanced Medical Support Assistant (MSA) in the Business Office Department (Eligibility and Enrollment, Special Mode of Travel (SMT) and Beneficiary Travel (BT) within the Greater Los Angeles VA Health Care System (GLAVAHCS).

Work Schedule: Monday - Friday, 8:00am - 4:30pm
Financial Disclosure Report: Not required

Learn more about this agency

Responsibilities

• Verifies eligibility for medical benefits and/or travel benefits of applicant;
• Provides exceptional customer service by exceeding the customer's expectations;
• Responds to inquiries from Veterans, Medical Center staff and other agencies regarding applying for care, eligibility, SMT qualification, etc.
• Instructs other employees in assigned tasks and job techniques, may conduct formal and informal on-the-job training, and will answer questions on procedures, policies and directives relating to Business Office subject matter;
• Attends staff meetings for the Business Office Section and is expected to be a communication facilitator while providing feedback to Manager/Supervisor and/or Lead regarding all matters of Business Office;
• Ensures that all annual training requirements are completed in accordance with VA policy;
• Works with staff to ensure that patients and customers receive optimal care and service.

Travel Required

Not required

Supervisory status

No

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to a background/security investigation
• Must be proficient in written and spoken English

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Experience and Education - Six months experience of clerical, office or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; or one year above high school; or equivalent combinations of experience and education are qualifying for entry level for which both education and experience are acceptable.
• English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j.

Grade Determinations: One year of experience equivalent to the next lower grade level (GS-05) in the Federal Service. Qualifying experience is experience in a medical setting providing assistance to patients; answering and directing calls; managing appointment schedule to include scheduling, cancelling and rescheduling appointments and consults; evaluating patient information and clinic schedule lists to determine if patient is vested; and interpreting and verifying provider orders.

Assignment: The AMSA is primarily responsible for the intake, interviewing and administrative process for patients and beneficiaries applying for medical benefits and/or beneficiary travel services. Applications may be received in person, by telephone, by mail, on-line or referral from another VA. Attention to detail is mandatory for the duties involved in this position. The incumbent will make preliminary eligibility determinations on a variety of topics such as; medical benefits, copay requirements, dental benefits, special transportation and travel benefits, and must consider if any special eligibilities exist (i.e. Agent Orange, psychosis and other mental illnesses, Military Sexual trauma, Camp Lejeune exposure, Purple Heart recipient, Prisoner of war, Combat, etc.)

In addition to the requirements listed above, candidates must demonstrate the KSAs below:

1. Ability to collaborate, communicate, set priorities, and organize the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.
2. Ability to communicate tactfully and effectively, both orally and in writing, in order to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
3. Advanced knowledge of the technical health care process as it relates to access to care.
4. Advanced knowledge of managing a clinic. This includes independently utilizing reference sources, decision making, and empowering the team to collaborate and resolve problems within a complex systems environment.
5. Advanced knowledge of policies and procedures associated with operational activities that affect the patient flow, patient care, and the revenue process.
6. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.

References: VA Handbook 5005/53, Part II, Appendix G, page II-G45-4& II-G45-5, para. 3(4)(c). This can be found in the local Human Resources Office. This can be found in the local Human Resources Office.

Physical Requirements: See VA Directive and Handbook 5019.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Apply 

Such is the article Advanced Medical Support Assistant - Department of Veterans Affairs - Los Angeles, CA

That's an article Advanced Medical Support Assistant - Department of Veterans Affairs - Los Angeles, CA this time, hopefully it can benefit you all. well, see you in other article postings.

You are now reading the article Advanced Medical Support Assistant - Department of Veterans Affairs - Los Angeles, CA with the link address https://americanworkerslooking.blogspot.com/2018/05/advanced-medical-support-assistant.html

Tweet

Subscribe to receive free email updates: