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Judul : Visitor Services Attendant - Parks Canada - Havre-Saint-Pierre, Mingan Archipelago National Park Reserve of Canada, QC
link : Visitor Services Attendant - Parks Canada - Havre-Saint-Pierre, Mingan Archipelago National Park Reserve of Canada, QC

Visitor Services Attendant - Parks Canada - Havre-Saint-Pierre, Mingan Archipelago National Park Reserve of Canada, QC

Reference number: CAP18J-011336-000041
Selection process number: 2018-CAP-MIN-I-RM-OC-10

Parks Canada - Mingan Field Unit
Havre-Saint-Pierre (Québec), Mingan Archipelago National Park Reserve of Canada (Québec)
GS-MPS-04
Currently, the position offered is of approximately 14 weeks. The employment period is from beginning at the end of May until the end of August.
$21.64 to $23.52 per hour (under review) For further information on the organization, please visit Parks Canada
Closing date: 19 March 2018 - 23:59, Pacific Time

Apply online

Important messages

NOTE: 2nd POSTING

*** Candidates who have already submitted their application for the CAP18J-011336-000039 process do not have to resubmit.***


WHO CAN APPLY?

Persons employed or residing within a 600 kilometres radius of Havre-Saint-Pierre who have a legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

The distance between your residence or your employment location and the position location will be determined using data provided by the Natural Resources Canada, Geomatic's Canada Website. For information on how to use this website, please visit:

http://ift.tt/2l0o4Gu

SUBMIT YOUR CANDIDATURE

The client organization will accept applications submitted on-line via the Public Service Resourcing system. To submit your application on-line, select « APPLY ONLINE» below.

Following are some of the benefits associated with applying on-line:

Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time. Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement. Applicants can verify the status of theirs applications, at any time. Applicants can be notified electronically of tests or interviews and results. For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

You can also submit your application :

By e-mail: rh.mingan@pc.gc.ca

or

By presenting yourself to the Parks Canada Administrative Office : 1340, de la Digue, Havre-Saint-Pierre, QC G0G 1P0

Duties

Visitor services and revenue collection at entrance gateways, information/visitor centres, campgrounds, kiosks and on park, historic site or marine conservation area grounds to enhance the visitor experience.

Work environment

Parks Canada is a federal government agency responsible for the protection and presentation of Canada's outstanding natural and cultural resources through a system of national parks, national marine conservation areas, and national historic sites in all regions of Canada.

As an ambassador of Parks Canada, you enhance the experience of visitors who by helping them make good decisions. Whether your guests are looking for a map, a visit to the islands, an interpretive activity, a camping experience or a booking an oTENTik tent, you will be the person to whom they turn with confidence!

Because you are the first contact with the visitor, your interpersonal skills and your smile are the bases of an experience of memorable visit!

Intent of the process

This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic profiles in same or other parts of the country.

We thank all those who apply. Only those selected for further consideration will be contacted.
Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 2,000 words (maximum) "Applicants must clearly demonstrate in their cover letter how they meet the Education and Experience criteria listed in the Statement of Qualifications (see below). Applicants must list both of these factors in their cover letter, and then write one or two paragraphs for each demonstrating how they meet these factors by providing concrete examples. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described in the cover letter."

Contact information for 2 references.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION :

A secondary school diploma or an acceptable combination of education, training and experience.

Degree equivalency

EXPERIENCE :

Experience in interacting with the public in a reception/orientation capacity.

Experience in anticipating/meeting public needs, resolving complaints, anticipating/detecting incidents and finding solutions.

Experience in handling cash and operating point of sales

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

KNOWLEDGE :

Knowledge of Parks Canada and its mandate, values and principles.
Knowledge of park services, programs and attractions.

ABILITIES :

Client Focus
Interactive Communication
Problem Solving
Ability to use various computer systems

PERSONAL SUITABILITY :

Exercises sound judgment
Personally connects with people
Takes responsibility

The following may be applied / assessed at a later date (may be needed for the job)

CONDITIONS OF EMPLOYMENT :

Obtain and maintain Reliability Status security clearance
Possess a valid Driver’s License (Class 5).
Go to work by your own means.
May require a pre-placement medical, as per the Isolated Post Policy (personal health declaration).


OPERATIONAL REQUIREMENTS :

The position requires the incumbent to:

Willing to work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays.

Willing to wear a Parks Canada uniform as per the Parks Canada uniform policy and/or dress in period costume as per Parks Canada requirements.

Willing to work in various locations.

Be prepared to undergo First Aid and Cardiopulmonary Resuscitation (CPR).

Other information

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their cover letter.
Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

Persons are entitled to participate in the appointment process in the official language of their choice.

We thank all those who apply. Only those selected for further consideration will be contacted.

Travel cost for individuals who are not Federal Public Servants will not be covered.

The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

Tips for applicants:
• Please provide complete and thorough details of your education and experience.
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
• Failure to provide sufficient information may result in your application being screened out of the competition.

Persons who have received pay in lieu of unfulfilled surplus period, a Transition Support Measure (TSM) or an Educational Allowance and are re-appointed to the Parks Canada Agency are required to reimburse an amount corresponding to the period from the effective date of such reappointment or hiring, to the end of the original period for which the TSM and education allowance was paid. Please contact Chantal Chrétien, Human Resources Manager if you are one of these individuals to find out how this applies to your particular situation.

Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements.
The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.
The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Ginette Paquet
rh.mingan@pc.gc.ca

Apply online

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