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Supervisor - Canada Post - Montréal, QC

Job Details: 
Job Requisition Id: 2317
Business Function: Plant Operations
Working Hours:
Number of Vacancies 10
Salary:
Job Closing Date (dd/mm/yyyy): 06/11/2017

Discover your future
Broad horizons
There’s much more to a fun and exciting work life at Canada Post than a good job with a great company. We’ll help you achieve your full potential. You’ll find opportunities to develop and expand your career, chances to try out new jobs in different areas of the company, or even a complete change of career path.

Job Description

You're skilled, confident and job-ready. Bring your skills to Canada Post – one of Canada's most respected employers where you’ll find the satisfaction of a job well done. Every day.

We are looking for individuals who have a great track record for leading teams to achieve operating targets and production standards, while maintaining top standards for service, quality and health and safety for the position of Supervisor Mail Processing. In this role you will work to maintain optimum productivity levels and use coaching, problem solving, positive reinforcement, task prioritizing and more to successfully lead a skilful team of employees in our operations facility. As a key partner in Canada Post’s success, you will also act as the “voice of the company” by sharing performance expectations and business results with our front-line employees.

This is your opportunity to work for a world leader in the postal industry. You’ll be joining a profit-oriented organization focused on growth and innovation, and enjoy a comprehensive total compensation package – including a competitive salary and incentive plan, health and retirement benefits, training, and the chance to grow with us and explore your career potential.

Job Responsibilities

• Develop plans to meet daily, weekly and monthly goals, processing strategies and employees required to meet service commitments; continuously monitor staffing levels and workload, and adjust as necessary during the shift, taking into account the impact throughout the Plant; and understand and work towards the goals and vision of operations including productivity, customer service, cut-offs and quality
• Promote and implement work place safety and health programs for the work unit including: coaching and directing employees on safe work practices in order to reduce accident frequency and severity; conducting inspections and investigations; reporting and following up on accident incidences or unsafe operating conditions; overseeing the return-to-work and accommodation of employees unable to perform the full range of duties in their job; participating in case review committee meetings as required; and participating as a member of the local health and safety committee
• Direct, coach and provide guidance and leadership to employees, promote a respectful environment in the workplace, administer human resources processes such as staffing, performance management, disability management and attendance management, resolve staff issues including taking disciplinary action if required, consult with Labour Relations and/or union representatives on the application of the terms of the collective agreement including the management of first level grievances, and create learning and knowledge transfer opportunities for assigned staff
• Evaluate current operational methods and procedures, recommend improvements to optimize operational efficiency, implement changes and communicate with support groups as required
• Control and update data for reporting systems to ensure all Plant data requirements are met, analyze daily productivity reports to determine problems and trends, and share analysis and key indicator results with the team
• Communicate frequently with the previous and post-shift Supervisors, provide a brief “recap” of key activities performed, and discuss any anomalies that occurred during the shift
• Promptly respond to equipment failures, make adjustments to meet scheduled deadlines, prepare a report and notify Production Control and Reporting
• Maintain employees’ time and leave to ensure accurate and timely pay for all employees, produce reports, resolve related data issues and perform other administrative tasks associated with a team leader role

Qualifications

EDUCATION

• High School Diploma or provincial equivalent (GED) (Equivalent work experience, as defined below, may be accepted in lieu of a High School Diploma)

WORK EXPERIENCE
1.a) Minimum 1 year experience managing a team>
OR
1.b) Minimum 2 years experience working within a unionized environment

PLUS

2. Working knowledge of Microsoft Office (i.e., understand the major features of each software application)

ASSETS

Education:

• Post-secondary degree

Other Information

Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation
If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.




Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

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