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IT ADMINISTRATOR (Kingston, Jamaica) - Delta Supply Company Limited

Delta Supply Company Limited is looking for:

IT ADMINISTRATOR

Position Type: Full Time

Job Description

In this role, you will act as a liaison between technical and non-technical people within the firm. Candidates for this position must have strong customer service and communication skills, both written and oral. Excellent
organizational skills are a must for this fast paced, high visibility location.

Responsibilities:


• Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk
• Update network applications as required. Maintain daily backup and off-site storage
• Maintain, and administer PBX and low voltage technology such as Cameras, Access Control, Time and Attendance
• Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment
• Conduct technology training for new users
• Conduct briefings and demonstrations for users to enhance system productivity
• Develop procedure documentation related to ERP, software and device usage
• Perform routine server monitoring and performance bench
marking
• Monitor and remove virus, spyware, and other non-authorized software
• Complete special projects as requested
Qualifications:
• Associate’s degree in Computer Technology or related field.
• Minimum of two (2) to four (4) years prior experience with providing workstation support.
• The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is required. Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer
skills required.

• A sense of urgency and a commitment to timely completion of projects. Attention to detail along with a commitment to quality and confidentiality.

Email: hrdept@deltasupplyco.com
Deadline: March 31, 2018

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