Program and Service Delivery Clerk - Employment and Social Development Canada - Fredericton (New Brunswick)

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Program and Service Delivery Clerk - Employment and Social Development Canada - Fredericton (New Brunswick)

Reference number: CSD17J-010935-000070
Selection process number: 2017-CSD-EA-NB-20087
Employment and Social Development Canada - Processing and Payment Services
Fredericton (New Brunswick)
CR-04
Employment tenure: Permanent and temporary positions. Employment status: full-time and part-time.
$47,729 to $51,518 Closing date: 9 January 2019 - 23:59, Pacific Time
Who can apply: Persons residing in Canada and Canadian citizens residing abroad.

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Your application in this inventory will be active for 180 days. A notice that your
application is about to expire will be posted to the My jobs menu of your account 21
days before the end of your active period. If you do not take action, your application
will no longer be active and therefore no longer considered for this inventory. Should
your application become inactive while the process is still open, a notice will be
posted to your account indicating that your application has expired; you may select
the link Update my Inventory Status to reaffirm your interest.
If candidates are pulled from this inventory and are unsuccessful, their application will
not be given any further consideration. We encourage candidates to continue to
consult the other external job opportunities posted by the Public Service Commission
of Canada.

Intent of the process

A pool of qualified candidates will be established for temporary and permanent
positions in Fredericton, New Brunswick.

Applicants are encouraged to apply ONLY if they are able to relocate or commute to
Fredericton, New Brunswick.
Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Experience in using technology (e.g. e-mail, Internet and word processing)
Experience in delivering services or programs to the general public involving
obtaining and providing information requiring explanation or clarification

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative (BBC/BBC)
English Essential
Information on language requirements
Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.
For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills
Secondary school diploma or employer-approved alternatives (a satisfactory
score on the PSC test approved as an alternative to a secondary school
diploma; or an acceptable combination of education, training and/or experience)
Degree equivalency
Communication (oral)
Communication (written)
Thinking Skills
Verification and Accuracy
Working with Others
Client Focus
Dependability

The following may be applied / assessed at a later date (may be needed for the job)

Successful completion of two (2) years post-secondary education from a
recognized educational institution (e.g. community college, CEGEP, university)
Degree equivalency
Experience in determining eligibility and entitlements to benefits
Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women
Information on employment equity
Willing and able to work overtime as required

Conditions of employment

Reliability Status security clearance
Willing and able to travel for training purposes

Tests

Cognitive Ability - Level 1

Applicants must complete the Unsupervised Internet Test of Cognitive Ability - Level 1 as part of the screening for this selection process. This test assesses general problem solving and reasoning ability. You will have 60 minutes to complete the test. You must complete the test before you submit your application for this position.
For more information, please consult: Unsupervised Internet Test of Cognitive Ability - Level 1

Other information

Acknowledgement of receipt of applications will not be sent. We will only contact
those screened into the process.

To be considered for a Bilingual Imperative BBC/BBC position, you must already
have Second Language Evaluation results at the BBC/BBC level (proof will be
required) OR you must be willing to undergo a Second Language Evaluation.

To obtain a copy of the SLE results, candidates may make a request at the following
website http://ift.tt/2AhUm6Y.

For more information on SLE, visit the following web-site: http://www.psccfp.
http://ift.tt/2ATYAgS.

Assessment is planned to occur on an ongoing basis. Failure to attend assessments
as scheduled may result in the rejection of your candidacy.

Please note that candidates (including employees of the Public Service) will not be
considered to be in travel status or on government business and that travel costs will
not be reimbursed. Consequently, candidates will be responsible for travel costs.

Candidates are entitled to participate in the appointment process in the official
language of their choice.

Applicants must clearly demonstrate how they meet the education and experience
qualifications in the questionnaire. Failure to do so will result in their application
being screened out without further consideration.

A written examination may be administered. If you fail to attend to this assessment
without good reason, you will not be considered further in this process.

Reference checks will be sought from your most recent employers.

Candidates must meet all of the essential qualifications to be appointed to a position.

A candidate may be appointed to the position even though he/she does not meet any
or all of the asset qualifications, organizational requirements, or operational needs.
However, meeting these criteria is desirable and may be used as a deciding factor in
choosing the person to be appointed.

Please note that top-down and/or random selection may be used during this process.

PLEASE NOTE: Our intention is to communicate with applicants by e-mail for
screening/assessment purposes (including issuing screening results, and sending
invitations for written tests and interviews). "IMPORTANT" You must provide an email
address that will be valid throughout the selection process in order to ensure full
correspondence with participants.

Applicants must clearly demonstrate how they meet the education and experience
qualifications in the questionnaire. Failure to do so will result in their application
being screened out without further consideration.

A written examination may be administered. If you fail to attend to this assessment
without good reason, you will not be considered further in this process.

Reference checks will be sought from your most recent employers.

Candidates must meet all of the essential qualifications to be appointed to a position.
A candidate may be appointed to the position even though he/she does not meet any
or all of the asset qualifications, organizational requirements, or operational needs.
However, meeting these criteria is desirable and may be used as a deciding factor in
choosing the person to be appointed.

Please note that top-down and/or random selection may be used during this process.

PLEASE NOTE: Our intention is to communicate with applicants by e-mail for
screening/assessment purposes (including issuing screening results, and sending
invitations for written tests and interviews). "IMPORTANT" You must provide an email
address that will be valid throughout the selection process in order to ensure full
correspondence with participants.

**Important Messages**

The client organization will accept applications on-line only.

All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying online.

Applicants can create a profile and a resume that can be used when applying
for other processes without having to recreate a new application each time.
Applicants can modify their application/resume at any time BEFORE the closing date
indicated on the job advertisement.
Applicants can verify the status of their applications, at any time.
Applicants can be notified electronically of tests or interviews and results.
For some jobs, applicants will find important information, namely the job
questionnaire and a complete statement of merit criteria that are only available when
applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

Persons with disabilities preventing them from applying on-line are asked to contact
1-800-645-5605.

At Employment and Social Development Canada, diversity is our strength. If you’re a
woman, an Aboriginal person, a person with a disability or a visible minority and are
interested in bringing in different perspectives and insights, let us know by completing
the Employment Equity (EE) section in your application. Appointments of members of
these EE groups could be made to ensure our workforce is inclusive and
representative of the Canadian public we serve.
The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.
The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

ATL-NB-PPS-STP-PENSIONS-INVENTORY-INVENTAIRE-CR04@servicecanada.gc.ca
ATL-NB-PPS-STP-PENSIONS-INVENTORY-INVENTAIRE-CR04@servicecanada.gc.ca



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