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Quote of the day: the calming influence of money
For some reason, this passage from Mario Puzo's "The Godfather" has always stuck with me, especially when dealing with customers:
Hagen knew his manners. He did not speak, he did not smile. He waited on his boss, Don Corleone, with all the respect of a favorite earl waiting on his kind; bringing him a cold drink, lighting his cigar, positioning his ashtray; with respect but no obsequiousness.
Hagen was the only one in that room who knew the identity of the portraits hanging on the dark paneled walls. They were mostly portraits of fabulous financial figures done in rich oils. One was of Secretary of the Treasury Hamilton. Hagen could not help thinking that Hamilton might have approved of his peace meeeting being held in a banking institution. Nothing was more calming, more conducive to pure reason, than the atmosphere of money.I kinda think Hagen was kinda wrong, but it helps me a little during a teleconference...
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