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Administrative Assistant - Department of the Navy - Bolling AFB, DC

Summary

The Navy and Marine Corps team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training.


The mission of the Fleet and Family Readiness (FFR) Programs team is to maximize the physical, emotional and social development of the Navy family. FFR enables a ready Navy force through its Fleet Readiness, Family Readiness and Housing Programs. We service all non-appropriated fund (NAF) employees who work for Morale, Welfare and Recreation (MWR), Navy Gateway Inns & Suites (NGIS) and Bachelor Housing (BH) throughout the Fleet and Family Readiness Program for the Naval District Washington (NDW) Region.

Duties

The primary purpose of this position is to provide a wide range of administrative support and assistance that is in direct support of professional counselors performing clinical counseling and Family Advocacy Program (FAP) case management that are part of the Counseling and Advocacy Program (CAP) and the New Parent staff within the FFSC.
Additionally, the incumbent performs a variety of other administrative/office automation duties for other related programs under the Transition Assistance Management Program (TAMP).
Provides administrative support for the Clinical Counseling, New Parent and Family Advocacy programs.
Prepares Naval correspondence and deliver for proper signature.
Provides administrative support to the Transition Assistance Management Program. Schedules appointments for the Veterans Administrative Representative.
Collects, copies and distributes form DD2648s.
Makes follow-up calls to clients regarding employment search.
Maintains documents in electronic files for easy retrieval. Creates/maintains a database for program statistical tracking. Makes backup copies of stored data as appropriate.
Receives visitors and telephone calls to the office, determines the nature of requests and directs callers to appropriate staff, or personally provides the information desired when routine or procedural matters of the office are involved. Uses diplomacy and tact in dealing with other agency staff and when responding to calls from clients in stressful and emotional situations. Takes requests for appointments with the supervisor and other staff, as needed. Checks on their availability and confirms appointments. Reschedules appointments upon request of supervisor or staff member.

Travel Required

• Occasional Travel
• May be required to travel by military and/or commercial conveyance in the performance of the officia

Relocation Authorized

• No

Who May Apply

This job is open to…

United States Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

Qualifications

Knowledge of the Counseling/Advocacy and Transition programs as they relate to the clerical and administrative functions.  Knowledge of correspondence requirements to ensure proper grammar, spelling and punctuation, and to review documents for conformance with Navy formats and procedural requirements.   Knowledge of Microsoft Office software such as:  Excel, Word, PowerPoint, and Outlook.



SPECIAL REQUIREMENTS
In the case of emergency situations involving military families, incumbent may be on a twenty-four hour, seven-day week, on-call status. Situation will be interpreted by higher authority as to determination of an emergency, but, in most cases, would be natural disaster or disasters at sea to ships and/or planes.
May be required to travel by military and/or commercial conveyance in the performance of the official duties.
Incumbent must be able to obtain and maintain a positively adjudicated National Agency Check with Inquiries or higher clearance as required by the position and/or local Security Manager.
Ability to satisfactorily complete background investigation - National Agency Check with Written Inquires (NACI), upon hiring and renew every 5 years.

Security Clearance

Public Trust - Background Investigation

Apply

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